1-6 of 6 jobs
- Manage multiple projects
- Drive customer satisfaction improvement processes
- Oversee quality control through project lifecycle
- Bachelor degree or above
- Strong reading, writing, and analytical skills
- Good command of both English and Chinese
- Manage a team of name screening analysts and fraud investigators to mitigate
- Ensure the completeness and quality of disposition comments
- Ensure timeliness of reviews are within prescribed SLA
- Partner closely with client-facing teammates to consult on trade sale opportunities
- Focus on developing opportunities around Open Account trade solutions
- Establish and maintain existing and prospect TB client relationships
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