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- Manage the company’s contact centre
- 10 years of experience in customer service field
- Experience in contact centre management
- Participates in all stages of SDLC
- Develop & maintain program & system documentation
- 3 years exp in commercial applications development
- Handle technical inquiries
- Perform IT helpdesk support
- Minimum 5 years IT service experience
- Diploma in Sales & Marketing / Business
- Passion in developing career interest in B2B
- Fresh graduate will be also considered
- Support of our client’s IT
- Infrastructure. Provide Level 1 – 3 support for
- incidents and problem resolution.
- You will receive intensive on-the-job training
- Fast track of advancement opportunities
- Flexible and friendly working environment
- 2 years solid experience on pre-sales
- Exp in Document Management Solutions
- Provide technical support to sales team
- DMS Project deployment and post services
- Confirm user requirements for customer endorsement
- Familiar with .NET & JavaScript Framework
- Sell ICT solutions (Network, Security, Cloud, etc)
- Min. 3 years of enterprise sales exp, FSI focused
- Attract Remuneration
- Fluent in Cantonese & Mandarin
- Administrative support to Sales teams
- Immediately available
- LIFE-Work Priority & Talent-first Culture
- First contact point with customers
- Present solution and conduct demonstration
- MNC with competitive package with friendly team
- Strong IT mgmt service & outsoucring knowledge
- Exp in IT solutions / BPA will be an advantage
- Regular review credit terms and periods
- Reduce Risk of bad debts and interests loss
- Review and Report abnormal credit
Regional Information Security Governance Officer / Assistant Manager
Ricoh Asia Pacific Operations Limited- Provide governance and support over ISO27001
- Assist in developing security policies & standard
- Regional exposure
- Daily order handling & inventory controlling
- Perform declaration of import and export goods
- Experiences in handling goods import & export
- Regional exposure
- Degree in Computer Science or related discipline
- Flexible working environment
- Respond end user service request and incident
- Good Knowledge of Windows desktop operation system
- Fresh graduates are welcome
- Learn hands-on skills in printing technologies
- Work with experienced printing professionals
- Gain experience in a fast-paced environment
- Regional exposure
- Application Support & Transformation
- Process Automation and Integration Development
- Manage service delivery & SLA performance
- Prepare monthly reports for assigned key accounts
- Support Customer Service team operation
- Manage reception counter and greet guests
- Work at client’s premises
- One Year Renewable Contract
- Provide technical pre-sales support
- Develop proposals and technical documents
- Familiar with server and network infrastructure
- Leading company in the industry
- Career advancement opportunity
- Ensure field service achieves service level
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