- KYC for onboarding,periodic review & trigger event
- Provide support for operations activities
- Min. 1 year of experience in retail banking ops
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- Place reliance on internal control environment
- Identify & remediate control and performance gaps
- Identify and manage information security risks
- Knowledge in bankruptcy & IVA claim procedure
- Daily collection activities & follow-up actions
- Analyze overdue customer’s status & reporting
- Lead a team of staff staying in both HK & SZ
- Responsible for all collections related activities
- Handle both unsecured and secured personal loans
- Analyze & study business objectives & requirements
- Act as the key interface between business and Tech
- Partner with development teams to plan out release
- Handle email, live chat, inbound and outbound call
- Build customer loyalty by providing solutions
- Engage in projects on new process/service develop
- Support order placement & settlement activities
- Perform daily and monthly reconciliation
- Build good relationship with internal stakeholders
- Originate deposit product features & strategies
- Manage end-to-end process & workflow of deposit
- Design & implement effective deposit business plan
- Drive and lead business solution design
- Gather and understand business requirements
- Work with development and test teams
- 17+ days AL plus birthday leave
- Medical insurance covers spouse & children
- Competitive salary
- Fintech arm of a sizeable business
- digital focused unsecured lending products
- Entrepreneur mindset is required
- Drive and lead business solution design
- Gather and understand business requirements
- Manage all the potential risks on projects
- Senior Officer
- Payment Operations
- Corporate Bank
- Experience in MS SQL or PostgreSQL
- Manage and operate our databases
- Ensure smooth delivery of the database components
- Support risk portfolio analysis
- Support MIS reporting, projects and initiatives
- Perform gap analysis
- Formulate branding & marketing strategies
- Propose ideas for marketing acquisition campaign
- Direct creative & media agencies
- Develop and implement AML/CTF programs
- Provide CDD/KYC advisory for business
- Assist in AML/CTF matters
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