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Listed twelve hours ago

Senior Customer Care Officer (Voice of Customer)

at The Hong Kong Jockey Club

This is a Full time job

Sha Tin District
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Bachelor degree holder or relevant educational qualifications
  • 5 yrs’ exp. in sizeable customer service environment, preferably contact centre
  • Handle and resolve the escalated cases in both verbal and written communication
12h ago
Listed three days ago

Manager, Strategic Projects (Data Product Owner)

at The Hong Kong Jockey Club

This is a Full time job

Sha Tin District
subClassification: Business/Systems Analysts
Business/Systems Analysts
classification: Information & Communication Technology
(Information & Communication Technology)
  • Bachelor/Master degree in Computer Science, IT, Data Analytics or equivalent
  • Minimum of 8 years’ relevant experience in system development life-cycle
  • Enable business teams to leverage data analytical tools and AI technologies
3d ago
Listed fifteen days ago

Senior Customer Care Officer (Quality Assurance and Training)

at The Hong Kong Jockey Club

This is a Full time job

Sha Tin District
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Bachelor degree in Business or related disciplines
  • 5 years’ exp. in recruitment, training, quality assurance and staff engagement
  • Develop recruitment strategies to attract and select qualified candidates
15d ago
Listed fifteen days ago

Assistant Manager, Business Analysis

at The Hong Kong Jockey Club

This is a Full time job

Sha Tin District
subClassification: Business/Systems Analysts
Business/Systems Analysts
classification: Information & Communication Technology
(Information & Communication Technology)
  • University degree in Computer Science, Business Administration or related field
  • Minimum of 3 years’ experience in collecting and analysing user requirements
  • Work with IT infrastructure teams to define and document service offerings
15d ago
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