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Listed six days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
6d ago
Listed eighteen days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
18d ago
Listed twelve days ago

This is a Full time job

subClassification: Customer Service - Call Centre
classification: Call Centre & Customer Service
  • Bachelor degree in Business or related disciplines
  • 5 years’ exp. in recruitment, training, quality assurance and staff engagement
  • Develop recruitment strategies to attract and select qualified candidates
12d ago
Listed fifteen days ago

This is a Full time job

$45,000 – $55,000 per month
subClassification: Freight/Cargo Forwarding
classification: Manufacturing, Transport & Logistics
  • CargoWise One, project management experience
  • PMP Cert, Logistic/Forwarder/Supply Chain industry
  • Drive process standardization/improvement
15d ago
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