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Listed seventeen days ago

This is a Full time job

subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
17d ago
Listed twenty nine days ago

This is a Full time job

subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
29d ago
Listed twenty two days ago

This is a Full time job

subClassification: OtherOther
classification: Information & Communication Technology(Information & Communication Technology)
  • A drive & seasoned QA leader in Telco; 4G/5G mobile network knowledge
  • Perform Data Analytics on network quality performance, drive improvement plans
  • A proactive team player with excellent analytical & problem-solving skills
22d ago
Listed eight days ago

This is a Full time job

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Pre-opening team of New Shopping Mall
  • 1-3 years' experience in Grade A office buildings/shopping malls
  • Fresh graduates are welcome; Discretionary Bonus; Near to MTR station
8d ago
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