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Listed one day ago

Senior Customer Care Officer (Voice of Customer)

at The Hong Kong Jockey Club

This is a Full time job

Sha Tin District
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Bachelor degree holder or relevant educational qualifications
  • 5 yrs’ exp. in sizeable customer service environment, preferably contact centre
  • Handle and resolve the escalated cases in both verbal and written communication
1d ago
Listed sixteen days ago

Senior Customer Care Officer (Quality Assurance and Training)

at The Hong Kong Jockey Club

This is a Full time job

Sha Tin District
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Bachelor degree in Business or related disciplines
  • 5 years’ exp. in recruitment, training, quality assurance and staff engagement
  • Develop recruitment strategies to attract and select qualified candidates
16d ago
Listed twenty two days ago

Senior Customer Relations Officer (Centre Manager) (Permanent / 2-Year Contract)

at CLP Power Hong Kong Limited 中華電力有限公司

This is a Full time job

Sha Tin District
subClassification: Customer Service - Customer Facing
Customer Service - Customer Facing
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Experience of managing Customer Services Centres and leading a team
  • Face-to-face experience in customer communications
  • On a roster basis
22d ago
Listed more than thirty days ago

Customer Relations Officer - Customer Care (Perm/2-Year contract)

at CLP Power Hong Kong Limited 中華電力有限公司

This is a Full time job

Sha Tin District
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Experience of working in call centre environment
  • Social media & email team; Rotate to different business units
  • Good interpersonal and presentation skills
30d+ ago
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