Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
Support Senior Manager to drive strategic business & operations efficiency
10 years Customer Service Operations experience, with 5 years supervisory role

23h ago

Listed one day ago

Premium Account Manager

at Hutchison Telecommunications (Hong Kong) Limited

This is a Full time job

Tsing Yi, Kwai Tsing District

subClassification: Sales - Inbound

Sales - Inbound

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Handle enquiries/ complaints for enhancing loyalty and revenue
Serving premium segment - SUPREME
Experience in CS/ sales in telco industry

1d ago

Listed twenty days ago

Deputy General Manager, Data Science

at Octopus Holdings Limited

This is a Full time job

Kowloon Bay, Kwun Tong District

$0 - $0

subClassification: Market Research & Analysis

Market Research & Analysis

classification: Marketing & Communications

(Marketing & Communications)

Develop AI and Machine Learning solutions
Digital marketing and loyalty program
Utilize data visualization tools

20d ago

Listed ten days ago

Assistant Customer Services Manager

at AIA Hong Kong

This is a Full time job

Quarry Bay, Eastern District

subClassification: Supervisors/Team Leaders

Supervisors/Team Leaders

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Hotline Operations with supervision experience
Holder of IIQE 1,2,3,5, FLMI & ACS
Project planning

10d ago

Listed three days ago

Manager/Assistant Manager - Policy Admin Project Management

at China Life Insurance (Overseas) Company Limited

This is a Full time job

Wan Chai, Wan Chai District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

life insurance
Policy Admin projetcts
Business, Project Management, Information Systems

3d ago

Listed seven days ago

Customer Service Advisor (Hotline)

at AIA Hong Kong

This is a Full time job

Kai Tak, Kowloon City District

subClassification: Customer Service - Call Centre

Customer Service - Call Centre

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Hotline Operations
Career Progression
IIQE 1, 2, 3 and 5

7d ago

Listed one day ago

Call Centre Manager (eCommerce)

at ESD Services Limited (ESDlife)

This is a Full time job

Hung Hom, Kowloon City District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Monitor team performance
Lead the team to maintain existing clients & develop new business opportunities
Result-oriented with strong commitment towards team KPI achievement

1d ago

Listed six days ago

Field Service Manager, Customer Service

at BSH Home Appliances Ltd

This is a Full time job

Kwai Hing, Kwai Tsing District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

MNC exposure; Bosch and Siemens; 5 days work week
Field Service Management Exposure
Attractive Package

6d ago

Listed six days ago

Service Manager

at HGC Global Communications Limited

This is a Full time job

Tsing Yi, Kwai Tsing District

subClassification: Customer Service - Customer Facing

Customer Service - Customer Facing

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Customer service within nominated accounts
Regular review meetings with customers
Min 3 years relevant service management experience

6d ago

Listed nine days ago

Service Delivery Manager / Executive (Customer Service)

at FUJIFILM Data Management Solutions Asia Limited

This is a Full time job

Chai Wan, Eastern District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Managing service delivery to the client accounts
5 years’ experience in operations management
5-day work, 9:00am - 5:30pm

9d ago

Listed nine days ago

Assistant/Call Centre Manager (PRC)

at Hutchison Telecommunications (Hong Kong) Limited

This is a Full time job

Tsing Yi, Kwai Tsing District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Stationed in PRC call centre
5 years' experience in Customer Service, preferably in Telecom industry
2 years' managerial experience

9d ago

Listed twelve days ago

Strategic Planning & Initative Manager

at CTBAT International Co. Limited

This is a Full time job

Quarry Bay, Eastern District

subClassification: Market Research & Analysis

Market Research & Analysis

classification: Marketing & Communications

(Marketing & Communications)

Lead the forecasts and analytical models to advise business decisions
Drive development of research methodologies and analytical techniques
Medical, dental, life insurance, work life balance

12d ago

Listed ten days ago

Reseller Solutions Manager - AD Tech / Large Technology / Regional

at TEKsystems

This is a Full time job

Quarry Bay, Eastern District

$35,000 – $50,000 per month

subClassification: Market Research & Analysis

Market Research & Analysis

classification: Marketing & Communications

(Marketing & Communications)

MNC FAANG Company
Regional Exposure to Resellers
One of the Largest Ad Tech Platforms Intigrations

10d ago

Listed thirteen days ago

Assistant Digital Marketing Manager

at Memoriki Limited

This is a Full time job

Ngau Tau Kok, Kwun Tong District

subClassification: Market Research & Analysis

Market Research & Analysis

classification: Marketing & Communications

(Marketing & Communications)

13d ago

Listed fourteen days ago

Assistant Project Manager (Manufacturing)

at Defond Electrical Industries Limited

This is a Full time job

Chai Wan, Eastern District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Project management
OEM/ODM projects
Occasional PRC travel

14d ago

Listed fifteen days ago

Manager, Customer Service Centre

at EC Healthcare

This is a Full time job

Mong Kok, Yau Tsim Mong District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Supervisor position
Solid CS experience required
Clear career progression opportunity

15d ago

Listed fourteen days ago

Market Analyst | Chemistry | MNC

at JF Talent Consulting Group Limited

This is a Full time job

Causeway Bay, Wan Chai District

$45,000 – $54,999 per month

subClassification: Market Research & Analysis

Market Research & Analysis

classification: Marketing & Communications

(Marketing & Communications)

Market Data Research and Analyst
Listed Canadian MNC
Excellent Salary and Benefit Scheme

14d ago

Listed thirteen days ago

Manager, Group Commercial (Market Intelligence)

at Hong Kong Aircraft Engineering Co Ltd

This is a Full time job

Airport Area, Islands District

subClassification: Market Research & Analysis

Market Research & Analysis

classification: Marketing & Communications

(Marketing & Communications)

Promotes a strong safety and quality culture
Maintains clear lines of communication to stakeholders, customers, & partners
At least 8 years of proven track record of experience in Commercial related role

13d ago

Listed twenty days ago