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Listed eight days ago

Senior Customer Care Officer (Voice of Customer)

at The Hong Kong Jockey Club

This is a Full time job

Sha Tin District
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bachelor degree holder or relevant educational qualifications
  • 5 yrs’ exp. in sizeable customer service environment, preferably contact centre
  • Handle and resolve the escalated cases in both verbal and written communication
8d ago
Listed more than thirty days ago

Assistant Business Incident Manager

at The Hong Kong Jockey Club

This is a Full time job

Sha Tin District
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Degree with 7 years' operational/incident management at supervisory experience
  • Work closely with related teams to mitigate customer dissatisfaction
  • Be the point of contact with stakeholders in the cycle of incident management
30d+ ago
Listed twenty three days ago

Senior Customer Care Officer (Quality Assurance and Training)

at The Hong Kong Jockey Club

This is a Full time job

Sha Tin District
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bachelor degree in Business or related disciplines
  • 5 years’ exp. in recruitment, training, quality assurance and staff engagement
  • Develop recruitment strategies to attract and select qualified candidates
23d ago
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