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Listed fifteen days ago

This is a Full time job

subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
15d ago
Listed twenty seven days ago

This is a Full time job

subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
27d ago
Listed fourteen days ago

This is a Full time job

subClassification: Networks & Systems AdministrationNetworks & Systems Administration
classification: Information & Communication Technology(Information & Communication Technology)
  • APAC Coverage Team Lead
  • Working proficiency in English, Cantonese, and Mandarin
  • Attractive Package: Hybrid Work Mode, 20 days AL, Global Family Insurance etc
14d ago
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