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Listed eight days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
8d ago
Listed six hours ago

This is a Full time job

subClassification: Supervisors/Team Leaders
classification: Call Centre & Customer Service
  • Bachelor degree holder or relevant educational qualifications
  • 5 yrs’ exp. in sizeable customer service environment, preferably contact centre
  • Handle and resolve the escalated cases in both verbal and written communication
6h ago
Listed two days ago

This is a Full time job

$55,000 – $65,000 per month
subClassification: Freight/Cargo Forwarding
classification: Manufacturing, Transport & Logistics
  • Problem investigations and resolutions for critical network infrastructures
  • Drive enhancement in documentation
  • 6-8 years’ experience in IT network projects related support
2d ago
Listed twenty days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
20d ago
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