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Listed four days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
4d ago
Listed sixteen days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
16d ago
Listed nine days ago

This is a Full time job

subClassification: Business/Systems Analysts
classification: Information & Communication Technology
  • Qualified professionals (CISA, CISSP, ITIL)
  • 5-10 years of IT security or IT audit experience
  • Fluent in spoken English, Cantonese and Mandarin
9d ago
Listed twenty five days ago

This is a Full time job

subClassification: Product Management & Development
classification: Information & Communication Technology
  • Support the team to implement the e-commerce strategy aligning with 7-Eleven’s
  • Analyse campaign performance and customer behaviour data
  • Manage content on our online platforms
25d ago
Listed twenty three days ago

This is a Full time job

subClassification: Business/Systems Analysts
classification: Information & Communication Technology
  • Establish our digital retail product business roadmap and strategy
  • Lead a growing team to analyze digital and sales activities performance
  • Collaborate with hotel and regional leads to streamline digital priorities
23d ago
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