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Listed one day ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
1d ago
Listed thirteen hours ago

This is a Full time job

subClassification: Business/Systems Analysts
classification: Information & Communication Technology
  • University graduate in Computer Sci., Info. Tech, or relevant discipline
  • 3 years+ exp. in data engineering
  • Enhancement of data management practices, Data processing and Analytic workflows
13h ago
Listed six days ago

This is a Full time job

subClassification: Business/Systems Analysts
classification: Information & Communication Technology
  • Qualified professionals (CISA, CISSP, ITIL)
  • 5-10 years of IT security or IT audit experience
  • Fluent in spoken English, Cantonese and Mandarin
6d ago
Listed seven days ago

This is a Full time job

subClassification: Supervisors/Team Leaders
classification: Call Centre & Customer Service
  • Bachelor degree holder or relevant educational qualifications
  • 5 yrs’ exp. in sizeable customer service environment, preferably contact centre
  • Handle and resolve the escalated cases in both verbal and written communication
7d ago
Listed six days ago

This is a Full time job

subClassification: Product Management & Development
classification: Information & Communication Technology
  • To support the development strategy of eCommerce digital platforms
  • To stay tuned with industry trends and suggest best practices
  • Regional exposure on digit products projects
6d ago
Listed thirteen days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
13d ago
Listed one day ago

This is a Full time job

subClassification: Business/Systems Analysts
classification: Information & Communication Technology
  • Troubleshoot, identify solutions, support and provide training to end-users
  • Analyse business processes and identify opportunities for automation & solutions
  • At least 2 years of experience in IT or a related field
1d ago
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