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Listed two days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
2d ago
Listed three hours ago

This is a Full time job

subClassification: Business/Systems Analysts
classification: Information & Communication Technology
  • Deploy, maintain, and troubleshoot core business applications
  • Analyze & prioritize specifications, data mapping/diagram/flowchart for delivery
  • Work with various stakeholders to establish project scope, goals &requirements
3h ago
Listed three days ago

This is a Full time job

subClassification: Business/Systems Analysts
classification: Information & Communication Technology
  • Responsible for conducting business and process analysis
  • Conduct market research and customer surveys
  • 2 years of relevant experience in business analytics and reports (IANG welcome)
3d ago
Listed nine days ago

This is a Contract/Temp job

subClassification: Supervisors/Team Leaders
classification: Call Centre & Customer Service
  • Assist to monitor compliance of store operations
  • Assist in planning and execution of customer experience omnichannel strategy
  • 5 years of experiences in luxury industry, preferably in customer experience.
9d ago
Listed four days ago

This is a Full time job

subClassification: Supervisors/Team Leaders
classification: Call Centre & Customer Service
  • Bachelor degree holder or relevant educational qualifications
  • 5 yrs’ exp. in sizeable customer service environment, preferably contact centre
  • Handle and resolve the escalated cases in both verbal and written communication
4d ago
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