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Listed twenty four days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
24d ago
Listed five days ago

This is a Full time job

subClassification: Compliance & Risk
classification: Banking & Financial Services
  • Assist to establish and review outsourcing management mechanism
  • Be responsible for execution of outsourcing risk framework
  • Min. 8 years bank exp. with min. 3 years operational risk mgt/ outsourcing mgt
5d ago
Listed twelve days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
12d ago
Listed seventeen days ago

This is a Full time job

subClassification: Banking - Corporate & Institutional
classification: Banking & Financial Services
  • Reviewing listing applications under the Dual Filing regime
  • Making recommendations as to the exercise of the Commission’s powers
  • Solicitor or professional accountant with 10 years post-qualification experience
17d ago
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