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Listed three hours ago

This is a Full time job

$45,000 – $60,000 per month
subClassification: Supervisors/Team Leaders
classification: Call Centre & Customer Service
  • International Insurance Group
  • Reports to Senior Manager of Complaint Team
  • Familiar with relevant regulations of the Insurance Authority & Health Bureau
3h ago
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Listed twelve days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
12d ago
Listed twenty four days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
24d ago
Listed twenty nine days ago

This is a Full time job

subClassification: Mathematics, Statistics & Information Sciences
classification: Science & Technology
  • Ensuring privacy compliance and balancing legal requirements
  • Drive process improvement and adoption of data lifecycle management
  • Excellent communication skills is required
29d ago
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Listed more than thirty days ago

This is a Full time job

subClassification: Customer Service - Call Centre
classification: Call Centre & Customer Service
  • Bachelor Degree of Communication, language studies, or public administration
  • 5 yrs experience in customer service, complaint handling, public relations
  • Telephone etiquette and interpersonal skills required
30d+ ago
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