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Listed seventeen days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
17d ago
Listed seventeen days ago

This is a Full time job

subClassification: Customer Service - Customer Facing
classification: Call Centre & Customer Service
  • Experience of managing Customer Services Centres and leading a team
  • Face-to-face experience in customer communications
  • On a roster basis
17d ago
Listed five days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
5d ago
Listed fourteen days ago

This is a Full time job

subClassification: Quality Assurance & Control
classification: Manufacturing, Transport & Logistics
  • Minimum 3 – 5 years’ solid working experience
  • Strong knowledge of DFMEA, PFMEA, Quality Control Plans, end-to-end yield etc.
  • Willing to travel to China and Singapore factories
14d ago
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