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Listed twenty three days ago

This is a Full time job

subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
23d ago
Listed twenty five days ago

This is a Full time job

subClassification: Compliance & RiskCompliance & Risk
classification: Banking & Financial Services(Banking & Financial Services)
  • Manage business operational risk related to investment products
  • Formulate/ execute periodic and ad hoc internal control assurance plans
  • Review Risk and Control Self-Assessment (RCSA) to identify key risks
25d ago
Expiring soon
Listed twenty five days ago

This is a Full time job

subClassification: Compliance & RiskCompliance & Risk
classification: Banking & Financial Services(Banking & Financial Services)
  • Manage business operational risk for insurance products
  • Review incidents/customer complaints with regulatory and compliance concerns
  • Conduct thematic/ ad hoc review/ gap analysis
25d ago
Expiring soon
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