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Listed twenty eight days ago

This is a Full time job

subClassification: Front Office & Guest ServicesFront Office & Guest Services
classification: Hospitality & Tourism(Hospitality & Tourism)
  • Diploma or above in Hospitality Management or related disciplines preferred
  • Welcome and built friendly relationships with Members and their guests at venues
  • Answer The Racing Club hotline and respond to general inquiries from members
28d ago
Expiring soon
Listed twenty eight days ago

This is a Full time job

subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
  • Develop retention and reactivation programs to keep owners engaged and active
  • Identify cross-selling and upselling opportunity to broader range of owners
  • Utilize customer lifecycle analytics to gain insights and retention initiatives
28d ago
Expiring soon
Listed twenty eight days ago

This is a Full time job

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Supervise and coordinate the activities of The Racing Club customer service team
  • Identify training needs and provide coaching to customer service representatives
  • Establish and maintain guidelines and SOPs to promote service consistency
28d ago
Expiring soon
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