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Listed one day ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
1d ago
Listed thirteen days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
13d ago
Listed two days ago

This is a Full time job

subClassification: Customer Service - Customer Facing
classification: Call Centre & Customer Service
  • Support Technology companies to apply for public funding schemes
  • 3 years of working experience preferably in programme administration or CS
  • Candidates with less experience will be considered as Officer
2d ago
Listed thirteen days ago

This is a Full time job

subClassification: Customer Service - Customer Facing
classification: Call Centre & Customer Service
  • Experience of managing Customer Services Centres and leading a team
  • Face-to-face experience in customer communications
  • On a roster basis
13d ago
Listed fifteen days ago

This is a Full time job

subClassification: Security
classification: Information & Communication Technology
  • Minimum 3 years' experience in D&P, preferably from Consulting/Large enterprises
  • Knowledge in DLP would be a plus
  • Highly fluent or native in written and spoken Chinese (Cantonese) and English
15d ago
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