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Listed one day ago

Manager, Customer Contact Centre (Hotline)

at Prudential Hong Kong Limited

This is a Full time job

Quarry Bay, Eastern District
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
1d ago
Listed seven days ago

Senior Customer Care Officer (Quality Assurance and Training)

at The Hong Kong Jockey Club

This is a Full time job

Sha Tin District
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Bachelor degree in Business or related disciplines
  • 5 years’ exp. in recruitment, training, quality assurance and staff engagement
  • Develop recruitment strategies to attract and select qualified candidates
7d ago
Listed seven days ago

Senior Customer Care Officer (Voice of Customer)

at The Hong Kong Jockey Club

This is a Full time job

Sha Tin District
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Bachelor degree holder or relevant educational qualifications
  • 5 yrs’ exp. in sizeable customer service environment, preferably contact centre
  • Handle and resolve the escalated cases in both verbal and written communication
7d ago
Listed thirteen days ago

Senior Customer Relations Officer (Centre Manager) (Permanent / 2-Year Contract)

at CLP Power Hong Kong Limited 中華電力有限公司

This is a Full time job

Sha Tin District
subClassification: Customer Service - Customer Facing
Customer Service - Customer Facing
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Experience of managing Customer Services Centres and leading a team
  • Face-to-face experience in customer communications
  • On a roster basis
13d ago
Listed twenty seven days ago

Senior Service Manager (SSM) (Contract) (Full-time) (Ref.：CHA/44924)

at St. James' Settlement

This is a Full time job

Wan Chai District
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Degree holder, preferably in social work / social science or related disciplines
  • At least 5 years of working experience in social welfare sector
  • Excellent command of written & spoken English and Chinese
27d ago
Listed twenty four days ago

Customer Service Representatives/ Senior Officer (21-33k)

at Randstad Hong Kong Limited

This is a Full time job

Kwun Tong District
$20k - $33k p.m. + attractive fringe benefits
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Handle inbound and outbound calls professionally
  • Mon to Fri; convenient work location; attractive benefits
  • Previous experience with Banking or Insurance CS highly preferred!
24d ago
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