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Listed two days ago

This is a Full time job

subClassification: Supervisors/Team Leaders
classification: Call Centre & Customer Service
  • Bachelor degree holder or relevant educational qualifications
  • 5 yrs’ exp. in sizeable customer service environment, preferably contact centre
  • Handle and resolve the escalated cases in both verbal and written communication
2d ago
Listed eleven days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
11d ago
Listed five days ago

This is a Full time job

subClassification: Technical Writing
classification: Information & Communication Technology
  • Design & Implement Data Warehousing & Advanced Analytics Solutions
  • Develop & Improve Digital Platform, Implement Emerging Technologies
  • Strong in Data Modeling/Warehousing, Modern Web Development Technologies
5d ago
Listed twenty three days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
23d ago
Listed nine days ago

This is a Full time job

subClassification: Developers/Programmers
classification: Information & Communication Technology
  • 3+ years’ relevant experience in developing data-driven products and solutions
  • Strong proficiency in programming languages
  • Proficient in SQL and data visualization tools
9d ago
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