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Listed nineteen hours ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
19h ago
Listed thirteen days ago

This is a Full time job

subClassification: Supervisors/Team Leaders
classification: Call Centre & Customer Service
  • Respond and manage all customer inquiries (online & offline) meeting
  • Responsible for the full cycle of online ordering
  • Prepare reports on transactions, sales performance etc.on regular basis
13d ago
Listed thirteen days ago

This is a Full time job

subClassification: Customer Service - Customer Facing
classification: Call Centre & Customer Service
  • Experience of managing Customer Services Centres and leading a team
  • Face-to-face experience in customer communications
  • On a roster basis
13d ago
Listed seven days ago

This is a Full time job

subClassification: Supervisors/Team Leaders
classification: Call Centre & Customer Service
  • Bachelor degree holder or relevant educational qualifications
  • 5 yrs’ exp. in sizeable customer service environment, preferably contact centre
  • Handle and resolve the escalated cases in both verbal and written communication
7d ago
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