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Listed twenty two hours ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
22h ago
Listed twenty two hours ago

This is a Full time job

subClassification: Supervisors/Team Leaders
classification: Call Centre & Customer Service
  • 5天工作周, 銀行假, 星期日及公眾假期休息
  • 14天有薪年假、 生日假、完善醫療福利(包括門診及住院)
  • 友善工作環境, 專業在職培訓, 歡迎應屆畢業生/轉職人士/經驗較少者申請
22h ago
Listed twelve days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
12d ago
Listed six days ago

This is a Full time job

subClassification: Training & Development
classification: Human Resources & Recruitment
  • Drive the talent development agenda to enhance capabilities
  • Understand the fast-evolving development needs of our employees
  • Min. of 10 yrs’ relevant exp preferably in the financial services industry
6d ago
Listed six days ago

This is a Full time job

subClassification: Supervisors/Team Leaders
classification: Call Centre & Customer Service
  • DSE Graduate or above
  • 5-day work per week; shift duty needed from Monday to Sunday
  • Attractive incentive bonus, join-in bonus and shift allowance (if applicable)
6d ago
Listed fourteen days ago

This is a Full time job

subClassification: Customer Service - Call Centre
classification: Call Centre & Customer Service
  • Handle and resolve customer enquiries & requests in a professional manner
  • 3-5 years Call Centre/Service Centre experience with customer-oriented mindset
  • 5 days work, great team environment, training provided
14d ago
Listed fourteen days ago

This is a Full time job

subClassification: Customer Service - Customer Facing
classification: Call Centre & Customer Service
  • Respond to in-person customer enquiries & requests at our Service Center
  • 5 years experience in Customer Service with customer-oriented mindset
  • 5-day work, great benefits & training provided
14d ago
Listed twenty days ago

This is a Full time job

subClassification: Training & Development
classification: Human Resources & Recruitment
  • Drive the talent development agenda to enhance capabilities
  • Understand the fast-evolving development needs of our employees
  • Min. of 10 yrs’ relevant exp preferably in the financial services industry
20d ago
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