(Senior) Customer Service Executive

Chevalier (Network Solutions) Limited provides a wide portfolio of one-stop consultancy, IT networking design, implementation and supporting services to the customers. Our product and solution categories include network infrastructure, server systems, security management, surveillance systems, intelligent building solutions, IP unified communication system, video conference, contact center, data network equipment and intelligent property management application system etc.

Responsibilities

• Handle customer engineering service inquiry and prepare service quotation
• Arrange work schedule and monitor work progress of each engineering service case
• Monitor subcontractor work and verify subcontractor billing
• Support team supervisor on preparing regular service report, billing summary and P/L report
• Maintain the system database's integrity

 Requirements

• HKDSE or above
• At least 3 years of related work experiences
• Independent, self-motivated, detail-oriented, hardworking and enthusiastic about job
• Good interpersonal skills and communication skills
• Good command of both written and spoken English and Chinese
• Proficient in computer applications such as Microsoft Office

Benefits

• 5-Day Work Week
• Year End Bonus
• Medical Insurance
• Education Allowance
• Paid Annual Leave
• Paid Sick Leave
• Paid Marriage Leave & Marriage Gift
• New Born Baby Gift
• Scholarship for Employee’s Children

Attractive remuneration package will be offered to the right candidate. Interested parties, please send your resume with current and expected salary by clicking "Apply Now" or mail to: The Human Resources Manager, Chevalier Group, 22/F, Chevalier Commercial Centre, 8 Wang Hoi Road, Kowloon Bay, Hong Kong

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected would be used for recruitment purpose only.