Perform IT end user support, including but not limited to desktops, laptops, mobile phone and related equipment.
subClassification: Help Desk & IT SupportHelp Desk & IT Supportclassification: Information & Communication Technology(Information & Communication Technology)
Measure and monitor the IT Service Level for internal user
Monitor the process of IT Operations
Maintain the Disaster Recover (DR) Plan and conduct the DR drill
IT Operations Support Manager oversees the day-to-day IT operations, ensuring smooth and efficient support for the organization's technology needs.
subClassification: Help Desk & IT SupportHelp Desk & IT Supportclassification: Information & Communication Technology(Information & Communication Technology)