【CV懶人包】篩走Generic用字 必學10大熱門關鍵字 附4類大路工種CV範本
一些大路工種，如文職、前線，甚至manager，也容易因工種的廣泛性令求職者寫CV易陷入千篇一律的局面，表達個人經驗及技能時變得generic，缺乏針對性。要讓CV在芸芸眾多履歷中突圍而出，關鍵字缺一不可，除了對位Job Ads「照單執藥」，亦要懂得如何善用specific字眼去帶出關鍵技能及經驗值。
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CV合時寫作清單10大Dos and Donts
Dos | Donts |
✔ 度身訂造：根據job ad照單執藥，勿忘將job ad內的所需技能、工作資歷等關鍵字寫CV。 ✔ 一頁起兩頁止：謹記以一頁為佳，兩頁為止，介乎300-600字之間。 ✔ 強調工作技能：工作行先，技能隨後。 ✔ 排版及格式一致：使用予人專業感的顏色，白底黑字最穩陣，字體要一致，一般內文字體宜採用11-12pt，切物使用浮誇、繚草或卡通字體。 ✔ 校對2-3次：不要只校對一次，理想是重覆看2-3次，並使用線上文法檢查軟件看看有沒有串錯字或失誤。 | ✗ 段落式寫法：工作經驗使用point form列出，不要用段落描述，每項職責限1-2行。 ✗ 個人資料：不要提供個人身份信息，如身份證號碼或完整地址等。 ✗ 使用一般性字眼：盡量避開大路用字如help、work、organize，hard-working等。 ✗ 誇大工作職責及表現：如實展示過往工作表現及職責。 ✗ 離地expected salary: 先做好市場資搜集，在期待薪金一欄上寫上合理銀碼。可參考Jobsdb的最新薪酬報告，check清楚自己申請職位的人工行情。 |
熱門可轉移技能10大關鍵字行行適用
以下是一些行行通用的技能關鍵字，顯示在過往工作經驗中，求職者累積的軟實力。建議因應所申請的職位，適當加入這些transferrable skills：
- Communication Skills 溝通技能
- Team Collaboration 團隊協作
- Negotiation 協商/磋商
- Problem-Solving 解難能力
- Adaptability 適應能力
- Time Management 時間管理
- Leadership 領導能力
- Strategic thinking 策略思維
- Innovative 創新
- Project Management 企劃管理
1. 前線銷售 重經驗與業績
銷售是大路熱門工種，寫CV時最重要強調工作與業績，避免使用太generic的字眼，要讓HR一眼識別到你是一個實戰型員工之餘，同時懂得策略及數據，予人smart且能跟上時代的感覺。
以下為5大必備關鍵字：
- Sales Performance: 強調自己的業績，以超出或達到sales targets為重點。
- Closing Sales: 顯示自己由接觸客戶到售出產品，有充份的closing deals技能。
- Retail Sales: 零售經驗是作為銷售員的基石，如有相關經驗，可放在CV
- Product Knowledge: 產品知識顯示你對專業的重視程度。
- Customer Relationship Management (CRM): 刻劃自己的客戶關係管理能力，並且可放在技能一欄上展示。
CV 範本
申請職位： Assistant Sales Manager
|
Roy Lee Assistant Sales Manager Contact Address: Mei Foo, Kowloon Email: [email protected] Phone:51115111 LinkedIn: linkedin.com/in/[Account name]
Career Summary Highly motivated and results-driven Sales Associate with over 4 years of experience in retail sales. Proven track record of meeting and exceeding sales targets, providing exceptional customer service, and building lasting client relationships. Seeking to leverage my sales expertise to contribute to a dynamic sales team at ABC Company.
Work Experience Senior Sales ABC Company ｜Oct 2021- Present Consistently met and exceeded monthly sales targets, averaging 15% above the set goals Provided exceptional customer service, assisting clients in product selection and resolving inquiries Built and maintained strong client relationships, resulting in a 25% increase in repeat business Utilized product knowledge and upselling techniques to drive additional revenue Collaborated with the team to organize store promotions and achieve team sales goals Sales Assistant DDE Ltd ｜Sep 2019 – Sep 2021 Assisted in customer inquiries and product recommendations, contributing to a 10% increase in sales Maintained a neat and organized store appearance, enhancing the overall shopping experience Managed inventory and restocking of products, ensuring products were readily available for customers Conducted cash register operations, including handling transactions and processing payments Participated in visual merchandising to highlight featured products Education Higher Diploma in Business with E-commerce Hong Kong Institute of Vocation Education Jul 2018
Qualifications and Skills - Sales and customer service expertise - Product knowledge and upselling - Sales closing skills - Cash handling and transaction processing - Store presentation and visual merchandising - Excellent communication and interpersonal skills - Team collaboration and goal achievement
Language Skills Cantonese: Native English: Fluent Mandarin: Fluent
Expected Salary $30,000 (Negotiable)
Availability One-month Notice
[References available upon request] |
2. 轉行要識「執藥」 技能匹配好重要
除了不斷強調的可轉移軟技能外，硬實力亦不容忽視，尤其是轉行人士，宜將自己過往的工作經驗最大程度與當下申請的職位掛鉤作為重點技能，以下為Admin轉行做HR的CV範例，建議的5大CV關鍵字為：
- Administrative Support：來自過往工作經驗，而又適用於HR層面上的技能
- Office Management：同上
- Employee Record Keeping：可描述從admin工作中牽涉到的人事管理經驗
- Recruitment Assistance：如有協助HR進行請人的經驗
- Onboarding：參與新員工上任的流程
CV範本
申請職位：Human Resources Officer |
Ava Hung Human Resources Officer Contact Address: Sai Wan, Hong Kong Email: [email protected] Phone:50006000 LinkedIn: linkedin.com/in/[Account name]
Career Summary Dedicated administrative professional with three years of experience in office management and administration. Seeking to leverage my strong organizational and interpersonal skills to transition into a Human Resources Officer role. Committed to supporting HR functions, including recruitment, onboarding, and employee record management.
Work Experience Administrative Assistant ABC Company| Feb 2022-Present Managed the day-to-day administrative tasks, including data entry, filing, and document management Assisted in the recruitment process by posting job listings and scheduling interviews Maintained accurate employee records and ensured data confidentiality Coordinated employee training and development programs Collaborated with HR professionals to facilitate a smooth onboarding process Administrative Coordinator DHJ Company | Aug 2020 – Feb 2022 Supported HR department with tasks such as interview scheduling and candidate communications Managed office supplies and ensured the office environment was organized and efficient Participated in the development and maintenance of HR policies and procedures. Assisted with payroll processing and employee benefits administration Conducted employee orientations and training sessions Administrative Assistant (Intern) HFG Company | May 2019 – Aug 2019 Gained practical experience in various administrative tasks Assisted HR team with basic recruitment functions Organized and maintained personnel records Managed employee scheduling and assisted in coordinating meetings and events Developed skills in using HRIS and timekeeping systems
Key Skills Administrative Support Office Management HR Software (Human Resources Information Systems) Spreadsheet Management Intranet and HR Portals
Education Bachelor of Business Administration (Honours) Hong Kong Baptist University Jul 2020
Language Skills Cantonese: Native English: Proficient Mandarin: Fluent
Expected Salary $20,000-21,000
Availability One-month Notice |
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3. 專業崗位靠buzz terms立形象
所謂未見人，先見字，如果申請職位牽涉一定專業性，記得在用字上要多貼近該行業，盡量包抄行內的buzz words， 以下為申請請Finance Analyst的5大關鍵字：
1.Financial Modeling： 強調本身的行業技能
2.Data Analysis：強調自己的數據分析能力
3.Market Research： 強調對市場的認識
4.Excel Proficiency：顯示自己對數據整合的軟件使用能力
5.Cost Reduction：懂得如何為公司慳錢
CV範本
申請職位：Finance Analyst |
Hayden Ko Finance Analyst Contact Address: Wan Chai, Hong Kong Email: [email protected] Phone:52226222 LinkedIn: linkedin.com/in/[Account name]
Summary Detail-oriented Finance Analyst with a strong analytical mindset and a Bachelor's degree in Finance. Three years of experience in financial analysis and reporting, coupled with advanced proficiency in Excel and data analysis tools. Adept at creating financial models, conducting market research, and delivering insights for strategic decision-making. Proven track record in optimizing financial performance and reducing costs.
Work Experience Financial Analyst | IJK Corporation June 2021 - Present Conduct in-depth financial analysis to support strategic planning and investment decisions Create complex financial models to assess project profitability and investment risks Generate financial reports and forecasts to provide insights for senior management Collaborate with cross-functional teams to implement cost-saving initiatives Evaluate market trends and conduct competitor analysis to identify growth opportunities Assistant Financial Analyst | ABC Finance August 2019 - June 2021 Assisted in preparing financial reports, budgeting, and variance analysis Developed Excel models for financial data tracking and analysis Conducted research on industry trends, helping clients make informed investment decisions Assisted in the optimization of financial processes, improving efficiency by 15%
Education Bachelor of Science in Finance | University of Finance and Economics Graduated May 2019
Qualifications and Skills Financial Modeling: Proficient in creating complex financial models and scenarios. Data Analysis: Strong analytical skills using data analysis tools and software Market Research: Experience in conducting market research and competitor analysis Excel Proficiency: Advanced skills in Microsoft Excel for data analysis and financial modelling Cost Reduction: Proven track record in optimizing financial performance and reducing costs
Expected Salary $45,000-48,000
Availability One-month Notice |
4. 款待行業 客戶關係行先
款待業（Hospitality）一向是本地的重點行業，一般牽涉與人有關的工作，看似大路籠統，其實非常講求溝通及關係管理，以下五個關鍵字可帶出有關實力：
- Guest Relations：強調顧客關係管理
- Hotel Operations：熟悉酒店日常運作
- Team Leadership：強調帶領團隊能力
- Customer Service： 客戶服務經驗
- Reservation Management：擁有預約管理經驗
CV範本
申請職位：Hotel Front Office Manager |
Sam Yip Hotel Front Office Manager Contact Address: Tuen Mun, New Territories Email: [email protected] Phone:53336333 LinkedIn: linkedin.com/in/[Account name]
Career Objective A dedicated and results-oriented Hotel Front Office Manager with over 8 years of experience in the hospitality industry. Adept at ensuring seamless front desk operations, exceptional guest services, and staff development. Seeking to contribute leadership, guest-centric focus, and extensive operational knowledge to KLO Hotel.
Work Experience Hotel Front Office Manager | XYZ Resort Mar 2020 – Oct 2023 Led a team of 56 front office staff to consistently achieve high guest satisfaction scores Implemented streamlined check-in/check-out procedures and digitalized processes, reducing wait times by 12% Established and maintained efficient billing and reservation systems to enhance revenue and guest experiences Led employee training programs, improving staff's efficiency and guest interaction skills Ensured compliance with quality standards, safety protocols, and regulatory requirements Assistant Front Office Manager | BHH Hotel Feb 2017– Mar 2020 Played a vital role in daily hotel operations, including front desk management, reservation coordination, and quality assurance Assisted the Front Office Manager in staff training, development, and conflict resolution Streamlined billing and payment processes, reducing errors by 98% Front Desk Supervisor | GUK Hotel Mar 2016 – Feb 2017 Managed front desk operations, including overseeing staff, room assignments, and guest services Resolved guest issues and inquiries, maintaining high customer satisfaction and handling any service recovery situations
Education Bachelor's Degrees in Hospitality Management| ABC University Graduated in Jul 2015
Qualifications and Skills Exceptional leadership and team management abilities Proficient in hotel management software, including [specific software] Strong communication and interpersonal skills Expertise in revenue management and pricing strategies In-depth knowledge of front office operations and guest services
Language Skills Cantonese: Native English: Fluent Mandarin: Fluent
Expected Salary $42,000-$45,000
Availability Immediate |
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