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Listed ten days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
10d ago
Listed twenty two days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
22d ago
Listed twenty nine days ago

This is a Full time job

subClassification: Business/Systems Analysts
classification: Information & Communication Technology
  • Establish our digital retail product business roadmap and strategy
  • Lead a growing team to analyze digital and sales activities performance
  • Collaborate with hotel and regional leads to streamline digital priorities
29d ago
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