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Listed eight days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
8d ago
Listed twenty two days ago

This is a Full time job

subClassification: Customer Service - Call Centre
classification: Call Centre & Customer Service
  • Handle and resolve customer enquiries & requests in a professional manner
  • 3-5 years Call Centre/Service Centre experience with customer-oriented mindset
  • 5 days work, great team environment, training provided
22d ago
Listed twenty five days ago

This is a Full time job

subClassification: Customer Service - Call Centre
classification: Call Centre & Customer Service
  • Shift duties between 0900 to 1830 from Mon to Fri
  • Pursue professional career and get IIQE qualification with Company support
  • Enrich the product knowledge from wide range of General Insurance products
25d ago
Listed more than thirty days ago

This is a Full time job

subClassification: Networks & Systems Administration
classification: Information & Communication Technology
  • Design, develop, and deploy an on-premise large language model (LLM)
  • Implement classification models like email, sentiment and case classification
  • Develop a chatbot using Retrieval Augmented Generation and LLM
30d+ ago
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