Hong Kong Telecom
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    Hong Kong Telecom
    Write a review
    Write a review

    Company Profile

    Company overview

    Industry

    Telecommunications & Internet Service Providers

    Specialities

    Information Technology, Technology

    Company size

    More than 10,000

    Primary location

    39/F, PCCW Twr, Taikoo Place, 979 King's Rd, HK Quarry Bay, Hong Kong
    PCCW Group is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses.The Company holds a majority stake in the HKT Trust and HKT Limited, Hong Kong’s premier telecommunications service provider and leading operator of fixed-line, broadband, mobile communication and media entertainment services. HKT delivers end-to-end integrated business transformation solutions and has built a digital ecosystem integrating its loyalty programme, e-commerce, travel, insurance, big data analytics, fintech and healthtech services to deepen its relationship with customers.

    Jobs at Hong Kong Telecom

    Based on your search activity

    Data Analyst

    at HKT Consumer Business Group
    Quarry Bay, Eastern District
    Launch your Data analytics career with cutting-edge AI and LLM tools to drive real business growth. Perfect for ambitious pros with 1 yr experience.
    Launch your Data analytics career with cutting-edge AI and LLM tools to drive real business growth. Perfect for ambitious pros with 1 yr experience.
    classification: Information & Communication TechnologyInformation & Communication Technology
    23d ago
    23d ago

    (Senior) Digital Sales Executive 網上銷售主任

    at HKT Consumer Business Group
    Mong Kok, Yau Tsim Mong District
    HKT作為香港最大通訊服務營運商，是實現您職業願景的地方。歡迎加入我們年輕活動的團隊!!! HKT向求職者提供吸引待遇及理想的職場環境。員工職責主要透過電話及網上 與客戶跟進續約HKT旗下產品及服務。
    HKT作為香港最大通訊服務營運商，是實現您職業願景的地方。歡迎加入我們年輕活動的團隊!!! HKT向求職者提供吸引待遇及理想的職場環境。員工職責主要透過電話及網上 與客戶跟進續約HKT旗下產品及服務。
    classification: SalesSales
    3d ago
    3d ago

    Reviews overview

    We don't have enough reviews for Hong Kong Telecom yet to show an average rating.

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    Recent reviews

    3.0
    Technical Officer
    Oct 2025
    Lai Chi Kok Sham Shui Po District9 to 10 years in the role, current employee
    Working as a Technical Officer at PCCW HKT has been a rewarding opportunity to ensure reliable telecommunication services while collaborating across teams, though managing complex technical issues and customer expectations can be demanding.
    The good thingsI’ve enjoyed the hands-on technical work of monitoring and maintaining telecommunication networks like IDAP, IDAM, and ISDN, ensuring seamless service for customers. Collaborating with different departments within PCCW HKT has been fulfilling, as it allows me to solve problems collectively and learn from diverse perspectives. Engaging with customers from various institutions and companies is also a highlight, as it sharpens my communication skills and gives me a sense of impact when resolving their concerns.
    The challengesThe role can be challenging when dealing with complex technical issues that require quick resolution under pressure, especially when multiple network systems are involved. Coordinating between departments sometimes leads to delays due to differing priorities or communication gaps. Additionally, managing customer expectations, particularly during service disruptions, can be demanding and requires balancing technical explanations with clear, non-technical communication. Improved inter-departmental processes and more streamlined tools for troubleshooting could enhance efficiency.
    5.0
    Senior Account Manager
    Aug 2025
    Quarry Bay Eastern District1 to 2 years in the role, current employee
    Stable work but can not explore next level on my position
    The good thingsWork life balance and good benefits
    The challengesAlways reduce the commission rate
    Ratings for Hong Kong Telecom are shared as-is from employees in line with our community guidelines
    See all reviews
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