Life and Culture at

Culture and values

Our people make M&S unique. We’re bold with our decisions, ambitious for growth and focused on doing the right thing for our customers every day.

We’re not just embracing a new era of retail, we’re here to lead it. We’re hands-on, sleeves rolled up, we get the job done and we always aim higher.

We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day.

Get access to resources to support your wellbeing, including a free virtual GP service.

We have discretionary bonus schemes depending on your role and our business performance.

Get cover for twice your salary up to age 70 (double with our Pension Plan).

Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.

After completing your probation period, you'll receive 20% colleague discount across all M&S products.