OneWorks
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    OneWorks
    (4 reviews)
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    Write a review

    Company Profile

    Company overview

    Website

    OneWorks

    Industry

    Computer Software & Networking

    Specialities

    Technology, Call Center, Insurance, Roadside Assistance, ISO, Information, Accident, Breakdown

    Company size

    101-1,000

    Primary location

    19-2 Jalan 1/116b Kuchai Entrepreneurs Park Kuala Lumpur Federal Territory of Kuala Lumpur Malaysia
    OneWorks incorporated in 1999 as an innovative provider of electronic services (e-services) to the financial and insurance industry.Through our carfix.my platform, we are currently connecting insurance companies, car repair shops and roadside assistance provider to provide assistance to vehicle owner in the event their vehicle is met with accident or breakdowns.

    Reviews overview

    2.54 ratings in total
    5
    1
    4
    0
    3
    1
    2
    0
    1
    2
    25%
    Rate salary as high or average
    25%
    Employees recommend this employer to friends

    What’s it like working at OneWorks?

    AI summary of recent reviews
    Employees value the supportive team environment at OneWorks, with encouraging workmates, helpful senior agents, and supportive team leaders. Management is approachable and negotiable, and employees appreciate the freedom and autonomy to make decisions with minimal monitoring. There are also skill development opportunities through exposure to multiple domains.

    However, there are some potential challenges, including demanding work hours with expectations to work around the clock, and limited recognition from higher management. Additionally, leave arrangements may be scheduled by the company, and being responsible for multiple domains can create a challenging workload.

    Recent reviews

    1.0
    Customer Service Representative
    Jun 2025
    Kuchai Lama Kuala Lumpur1 to 2 years in the role, former employee
    low salary 12 hours shift always changing KPI with some toxic managementthe good thing is good environment, encouraging workmates,supportive team leader and awesome floor manager but the fact that you have your AL they will arrange your off days for you
    3.0
    Manager
    Jul 2022
    Kuala Lumpur5 to 6 years in the role, former employee
    Stressed and depressed
    The good thingsLucky to have my helpful senior agents.
    The challengesWorked 24/7 is the most challenging part. And without appreciation from higher management!
    5.0
    Software engineer
    Oct 2021
    Kuala Lumpur5 to 6 years in the role, current employee
    Best Company for Fresh Graduates
    The good thingsHelpful leaders, great teamwork, negotiable boss, minimal monitoring on task, freedom to decide solution for given task
    The challengesResponsible for multiple domain, however help to grow many aspects in software development life cycle.
    Ratings for OneWorks are shared as-is from employees in line with our community guidelines
    See all reviews
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