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Listed twenty four days ago

Senior Customer Experience Manager

at Hang Seng Bank Ltd

This is a Full time job

Mong Kok, Yau Tsim Mong District(Hybrid)
  • Leading domestic bank
  • Fantastic opportunity in wealth management
  • Comprehensive training provided
We seek to attract high-calibre talent by offering a dynamic working environment, career development opportunities & competitive compensation packages
subClassification: Account & Relationship ManagementAccount & Relationship Management classification: Sales(Sales)
24d ago•Expiring
Listed twenty days ago

Customer Service Manager (20K-30K)

at Eternals Consultancy
Urgently hiring

This is a Full time job

Wan Chai District
$20,000 – $30,000 per month
  • Handling daily operation works of client
  • 20K-30K
  • 5 Days work
This role oversees daily client operations, maintains existing customer relationships, and develops potential clients to boost retention.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
Listed fifteen days ago

Assistant Manager – Customer Experience

at HKBAC

This is a Full time job

Hong Kong SAR
The position supports the Senior Manager – Customer Experience in driving customer experience, CRM, customer insights and business development...
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
Listed eight days ago

In-Store Customer Service Manager / Supervisor

at Lao Pu (Hong Kong) Company Limited

This is a Full time job

Tsim Sha Tsui, Yau Tsim Mong District
  • Aviation-to-Heritage-Luxury Transition, welcome senior flight attendants/Pursers
  • Competitive Remuneration Backed by a Listed Heritage Brand
  • End-to-End Ownership of the In-Store Experience
Join Laopu Gold (06181.HK), China’s top heritage gold brand. Lead VIP service at our HK boutique—ideal for Pursers or luxury retail supervisors.
subClassification: Management - StoreManagement - Store classification: Retail & Consumer Products(Retail & Consumer Products)
8d ago
Listed two days ago

Assistant Manager, Customer Care

at The Hong Kong Jockey Club

This is a Full time job

Sha Tin, Sha Tin District
  • Lead a high-performing call centre to achieve KPIs
  • Drive data insights to enhance service performance
  • Shape customer experience through process improvement
Manage call centre operations, lead teams, and optimise service delivery through data analysis, stakeholder coordination, and continuous improvement.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed twenty four days ago

Assistant Manager, Customer Experience, Life Operations

at FWD Life Insurance Company (Bermuda) Limited

This is a Full time job

Quarry Bay, Eastern District
  • Design exceptional customer communication & experiences across the touchpoints
  • 5+ years in customer experience management and preferrable in insurance industry
  • Permanent, Discretionary Bonus, 20-22 Days AL, Medical
For more information about FWD Hong Kong, please visit www.fwd.com.hk/
subClassification: Market Research & AnalysisMarket Research & Analysis classification: Marketing & Communications(Marketing & Communications)
24d ago•Expiring
Listed eight days ago

Commercial Leadership Manager, Customer Performance & Insight

at Swire Coca-Cola HK Ltd

This is a Full time job

Sha Tin District
  • High-impact role influencing commercial decisions and driving channel growth
Drive customer and channel performance through data insights, optimizing pricing, promotions, and strategy for growth.
subClassification: Analysis & ReportingAnalysis & Reporting classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
8d ago
Listed seventeen days ago

Assistant Manager — Customer Relationship Management

at Hang Lung Properties Limited

This is a Full time job

Mong Kok, Yau Tsim Mong District
  • CRM campaign and reward mechanics
  • Member Communications & Blasting
  • Marketing Support & Operations
Define campaign KPIs and dashboards; deliver post‑campaign analysis with insights and recommendations. Track growth and health metrics.
subClassification: Direct Marketing & CRMDirect Marketing & CRM classification: Marketing & Communications(Marketing & Communications)
17d ago
Listed more than thirty days ago

Centre Manager, Service Centre (1-year contract)

at IPS Group (Asia) Limited

This is a Full time job

Hong Kong Island
$40,000 – $50,000 per month
  • Strong communication skills, attention to detail and patience
  • Experience working in the financial services sector is an advantage
  • Mature, fluent in Cantonese, Mandarin and English is a must
The Centre Manager is responsible for the day-to-day leadership and performance of the Service Centre.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago•Expiring
Listed four days ago

Manager, Customer Excellence & Insights (3-year contract)

at AXA Hong Kong and Macau
Be an early applicant

This is a Contract/Temp job

Wong Chuk Hang, Southern District
  • Prior working experience in Marketing, Research or Project Management roles
  • Drive and conduct internal and external customer and market research initiatives
  • Support and deliver insights based on customer verbatims
n/a
subClassification: Market Research & AnalysisMarket Research & Analysis classification: Marketing & Communications(Marketing & Communications)
4d ago
Listed twenty six days ago

Customer Relationship Manager (22-35K) Welcome Fresh Grad

at Success International Company

This is a Full time job

Tsim Sha Tsui, Yau Tsim Mong District
$24,000 – $34,999 per month
  • To manage relationship with value customers
  • To analyze short and long terms financial needs of clients
  • 5 Days work
Location: Tsim Sha Tsui Salary: Negotiable (22-35K) 5 Days work Mentorship program will be offer to new comer Medical and life...
subClassification: Account & Relationship ManagementAccount & Relationship Management classification: Sales(Sales)
26d ago•Expiring
Listed four days ago

Senior Manager (Customer Transformation & Change Management), Life Operations

at FWD Life Insurance Company (Bermuda) Limited

This is a Full time job

Quarry Bay, Eastern District
  • Lead business analysis, UAT governance, change delivery, knowledge management
  • 10+ years in life insurance operations, business analysis, change management
  • Permanent, Discretionary Bonus, 22 Days AL, Medical
For more information about FWD Hong Kong, please visit www.fwd.com.hk/
subClassification: Business/Systems AnalystsBusiness/Systems Analysts classification: Information & Communication Technology(Information & Communication Technology)
4d ago
Listed ten days ago

Assistant Customer Insights Manager

at Global Sources

This is a Full time job

Wong Chuk Hang, Southern District
  • Lead, plan, dev & deliver market intelligence reports & insights recommendations
  • 6-8 yrs’ exp in market intelligence, customer insights, strategic research, B2B
  • Gd Eng & Chinese, strategic thinking, analytical judgement & research planning
This role acts as a focused strategic insight partner for the business, with emphasis on delivering practical and decision-ready outputs.
subClassification: Market Research & AnalysisMarket Research & Analysis classification: Marketing & Communications(Marketing & Communications)
10d ago
Listed three days ago

Head of Customer Service, BGS Hong Kong

at Brink's Hong Kong Limited

This is a Full time job

Hung Hom, Kowloon City District
  • Proven leader with 8–10 years in logistics, drive real operational change
  • Lead a team of 10–15 ppl covering shipping support, CS, and operations
  • Drive change and transformation of the Brink’s support function
Seeking a Head of Customer Service (8–10 yrs logistics exp) to lead operational teams, drive digital change, and optimize the customer journey.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed twenty days ago

Manager, Customer Excellence & Insights (3-year contract)

at AXA Hong Kong and Macau

This is a Full time job

Wong Chuk Hang, Southern District
  • Prior working experience in Marketing, Research or Project Management roles
  • Drive and conduct internal and external customer and market research initiatives
  • Support and deliver insights based on customer verbatims
n/a
subClassification: Market Research & AnalysisMarket Research & Analysis classification: Marketing & Communications(Marketing & Communications)
20d ago
Listed two days ago

Assistant CRM Manager

at Viu

This is a Full time job

Kowloon Bay, Kwun Tong District
  • 3-5 years of CRM or marketing automation experience
  • Hands-on experience using CRM and automation platforms
  • Strong understanding of journey automation, segmentation, personalization tech
Play a key part in supporting our regional CRM operations — managing automated journeys, segmentation, and campaign execution across multiple markets.
subClassification: Direct Marketing & CRMDirect Marketing & CRM classification: Marketing & Communications(Marketing & Communications)
2d ago
Listed more than thirty days ago

CUSTOMER SERVICE MANAGER/ASSISTANT CUSTOMER SERVICE MANAGER (Handover Services)

at Harriman Property Management Limited

This is a Full time job

Others
  • A wholly-owned subsidiary of the Wheelock Group
  • Competitive remuneration package
  • Career development opportunities
CSM is required to lead a team of customer service staff to deliver quality handover
subClassification: Residential Leasing & Property ManagementResidential Leasing & Property Management classification: Real Estate & Property(Real Estate & Property)
30d+ ago
Listed twenty three days ago

Workplace Experience Supervisor / Manager

at CBRE Limited

This is a Full time job

Kwun Tong, Kwun Tong District
  • Client: Well known Insurance Firm
  • Candidates with hospitality /coworking space experience are welcomed
  • 5 days work, PH, medical (dental & body check are included)
Hospitality candidates are welcome!
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
23d ago•Expiring
Listed twenty five days ago

Manager, Customer Excellence & Insights (3-year contract)

at AXA Hong Kong and Macau

This is a Full time job

Wong Chuk Hang, Southern District
  • Prior working experience in Marketing, Research or Project Management roles
  • Drive and conduct internal and external customer and market research initiatives
  • Support and deliver insights based on customer verbatims
n/a
subClassification: Market Research & AnalysisMarket Research & Analysis classification: Marketing & Communications(Marketing & Communications)
25d ago•Expiring
Listed more than thirty days ago

CUSTOMER SERVICE MANAGER/ASSISTANT CUSTOMER SERVICE MANAGER (Handover Services)

at Harriman Property Management Limited

This is a Full time job

Others
  • A wholly-owned subsidiary of the Wheelock Group
  • Competitive remuneration package
  • Career development opportunities
Lead a team of customer service staff to deliver quality handover and customer services for new residential projects
subClassification: Residential Leasing & Property ManagementResidential Leasing & Property Management classification: Real Estate & Property(Real Estate & Property)
30d+ ago
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