職場英語:如何婉轉地reject老細的bad idea

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職場英語:如何婉轉地reject老細的bad idea

打工仔受得人二分四,就預咗要對老細言聽計從。但有時候明知老細畀嘅意見行唔通,夾硬去做嘅話一係就死路一條,一係就做死自己,作為團隊嘅一分子都好應該盡力勸導老細「三思而後行」。如果你老細係英文人,當然唔可以咁直接話「This idea is so stupid」啦!咁應該點樣同佢講好啲呢?


1. 請老細先解釋清楚

有時候個idea未必真係有你聽落咁stupid,可能只係佢講得差,或者你本身有先入為主嘅觀念。不妨先請老細解釋清楚,等自己了解多啲再判斷;或者佢自己講講吓都會發現有問題呢。

  • That’s a really interesting plan. Can you help me understand how we got there?
  • I am confused. Can you tell me more about this?


2. 先讚後彈

將心比己,如果你拋咗一個方案出嚟,點知同事一句就ban咗你,你都會唔開心。所以最好先讚吓個idea好嘅地方,再指出自己覺得邊度有問題。

  • I love the fact that this can [reduce costs]. My concern is that [our customers may not like it].
  • I can see why you suggest this in order to [reduce costs]. But what are your thoughts about [the quality of the product]?
  • Well, I like your point about [reducing costs]. But if we did this, there might be negative consequences like [customers complaining bad product]. Can we try to find alternatives?


3. 婉轉地提出其他方案

呢個時候,我哋就要主動提出有啲咩更好嘅方案,但千祈唔好太直接,表現出你「覺得自己叻過老細」,令佢覺得你冇大冇細!

  • I suggest we [re-evaluate our suppliers]. This way we can [reduce costs] while [maintaining the quality of the product], just like you always wanted.
  • I think it could be even better if we [re-evaluate our suppliers].
  • I see what you mean, but I am actually thinking about this a little bit differently because of [something you told me last time]. And here’s my perspective…


4. 建議其他人選

如果個idea已經事在必行,但你嘅時間表已經滿到無辦法再加工作量,勉強去做只會令事情變得更壞,可以嘗試提議另一個更適合嘅人選去執行。

  • As you know, I already have quite a few projects I have to finish by the same deadline. I don’t think I will be able to get all of these done the way you want them in if I have to do it all at once.
  • So as an alternative, you remember we were speaking in a meeting with [Chris] and he said he [had some connections in the industry]? Would it be better if he takes the lead in the project and I work with him?


如果你用盡所有方法,都無法令你老細回心轉意,咁就唯有祝你好運,阿們!

 

 

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