Make The Right Call
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    Make The Right Call
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    Write a review

    Company Profile

    Company overview

    Website

    Make The Right Call

    Industry

    Call Centre & Customer Service

    Specialities

    Providing Client Service - Highest Professionalism, Diversity, Equity, and Inclusion

    Company size

    101-1,000

    Primary location

    16/F, Magnet Place Tower 1, 77-81 Container Port Rd, Kwai Chung, Hong Kong
    Make The Right Call is based in Hong Kong with more than 20 years’ experience servicing various industries such as International Publishers, Public Utilities, HK SAR Government Departments, International Non-governmental organizations (NGOs), Fast Moving Consumer Goods (FMCG), Automobiles, Trade Fair Exhibitors, E-Commerce & Lifestyle, it’s also an award winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.

    Our mission statement

    Business Mission Objective - Providing Client Services with the Highest Professionalism and IntegrityOur mission is to deliver client services with the utmost professionalism and integrity. We are dedicated to building strong and enduring relationships with our clients by consistently providing exceptional service and upholding the highest ethical standards.People Mission Objective - Diversity, Equity, and Inclusion StatementWe are committed to promoting diversity, equity, and inclusion in all aspects of our operations. We believe that a diverse and inclusive workforce fosters innovation, creativity, and better decision-making, ultimately contributing to our success as an organization.

    Reviews overview

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    Recent reviews

    1.0
    HKeToll C S Representative ( Hotline Part-time ) 易通行熱線兼職客服
    Aug 2025
    Kwai Fong Kwai Tsing DistrictLess than 1 year in the role, former employee
    Injustice and poor management.
    The good thingsReasonable wages and flexible time.
    The challengesPoor management, Managers like to use flatterers, misevaluate non-flatterers, and make wrong negative comments about leavers.
    Ratings for Make The Right Call are shared as-is from employees in line with our community guidelines
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