Company Profile

    Company overview

    Industry

    Business Support Services

    Specialities

    Diversity, Equity, and Inclusion, Energetic and Vibrant workplace, Equal Opportunity workplace, High employee engagement, A diverse & inclusive community, Pet friendly, Age friendly, A learning culture

    Company size

    101-1,000

    Primary location

    16/F, Magnet Place Tower 1, 77-81 Container Port Rd, Kwai Chung, Hong Kong
    About Make The Right CallWith over 21 years of experience, Make The Right Call - an award-winning Call Centre in the Customer Service, has solidified its reputation as the “Customer Service Game Changer” and a leader in Customer Experience. Through ongoing innovation, data security awareness, and enhanced Standard Operating Procedures, we adapt to ever-changing customer behaviors in today’s dynamic business environment. Operating 24/7, we serve as a seamless extension of your business. Our state-of-the-art call centre in Hong Kong boasts over 330 workstations and the ability to support 15+ Global languages, catering World Wide markets.

    Jobs at Make The Right Call

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    at Make The Right Call
    葵芳, 葵青區
    Job Descriptions Provide customer service to handle enquires and complaints Responsible for data entries, document checking Support...
    Job Descriptions Provide customer service to handle enquires and complaints Responsible for data entries, document checking Support...
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    2 小時前
    2 小時前

    at Make The Right Call
    九龍灣, 觀塘區
    Responsible for marketing promotion planning and project execution.
    Responsible for marketing promotion planning and project execution.
    classification: Administration & Office SupportAdministration & Office Support
    3 小時前
    3 小時前

    Our mission statement

    People First AlwaysMake The Right Call champions "People First." We optimize resources by empowering our people, believing effective management and teamwork drive success and excellence. Our vision: a unified Community built on Diversity, Equality, and Inclusiveness. We value each person's unique talents and idealism, nurtured by those around them. We are committed to fostering a more inclusive, collaborative environment for all. We believe that everyone possesses inherent talents and idealism, and that these qualities are nurtured by the people around us. Our goal is to cultivate a more inclusive environment within our community, encouraging diversity and collaboration.

    Awards and accreditations

    Silver Award for Racial Equity in Hiring Award- Equal Opportunities Commission 2025
    Silver Award for Racial Equity in Hiring Award- Equal Opportunities Commission 2025
    Best Customer Centre in Employee Engagement of the Year 2025 - Silver Award 2025
    Best Customer Centre in Employee Engagement of the Year 2025 - Silver Award 2025

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