Workspace Experience and Operations Assistant Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.


What the job involve:

  • Project related parties access permit application

  • Soft/Hardcopy project information filing

  • Spare parts arrangement and to include the equipment in maintenance contract after DLP

  • Assist to arrange project manpower resource for MDP/Small Project Team/Soft Team and submission

  • Assist daily operation with Shift Team, i.e. inventory checking, daily R&M work

  • ARP & HID Safe Access Permit application for both team

  • Provide proper soft service skills to client

  • Assist the team for general duty

  • Manage all outsourced service contracts, including inspections and quality management of service delivery

  • Undertake comprehensive tendering procedures for all outsourced services.

  • Ensure compliance with contractual SLA in order to meet KPI targets

  • Ensure compliance with all governmental regulations

  • Assist in ensuring the implementation of preventive maintenance program

  • Respond to emergency incidents within the Emergency Response Procedures

  • Ensure compliance with Jones Lang LaSalle minimum audit standards

  • Carry out periodic FM inspections

  • Proactively identify and investigate potential cost saving or value add opportunities

  • Any ad hoc task assigned by Facilities Manager


Required Skills and Experience

  • Diploma or Degree in Facilities Management, Property Management, or related disciplines.

  • 1-2 years of relevant experience in Facilities Management or Property Management preferred; fresh graduates are welcome to apply.

  • Experience in data analysis is an advantage, with the ability to leverage data for operational improvement recommendations.

  • Ability to effectively interface with clients, landlords, consultants, contractors, and suppliers.

  • Proficiency in written and spoken English, with strong presentation and communication skills.

  • Good PC literacy and able to manage daily activities using various systems


Location: On-site –Hong Kong, SAR, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

解鎖職位分析

僱主跟進申請情況薪酬匹配度申請人數

Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your right to work in Hong Kong?
  • What's your expected monthly basic salary?
  • How many years' experience do you have as an Operations Coordinator?
  • How many years' experience do you have in a Property Management Role?
  • Which of the following data analytics tools are you experienced with?
  • How would you rate your English language skills?
  • Which of the following Microsoft Office products are you experienced with?

Company profile

Company Logo for JLL
Commercial & Industrial Property Management101-1,000 employees

We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Perks and benefits
Health & wellbeing
Learning and development
Flexible working
Diversity, inclusion & belonging
Service awards

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