Senior Financial Systems Analyst

About Crown Worldwide Group

Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work, and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together, these enable us to relocate people's lives and possessions, help companies move teams to new locations near and far, and manage their workspaces. We also transport, store, and install precious art collections, and keep company data and records safe yet accessible.

We oversee a wide-ranging CSR program that supports local and global charities, actively champions employee wellbeing, and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture, which provides all our employees with a sense of belonging and allows them to reach their full potential.

Discover Crown. www.crownworldwide.com

Crown Worldwide Group currently has an opening for a:

Job Title: Senior Financial Systems Analyst

This role combines technical expertise and business analysis to support the ongoing rollout, enhancement, and operation of the Oracle Cloud ERP platform, with a strong focus on AI Agents enablement to automate and optimize business processes. The Senior Financial Systems Analyst will play a key role in driving AI-powered transformation, supporting system configuration, enhancing existing capabilities, and delivering new functionalities across global sites.

Key Tasks and Responsibilities

• Act as an internal Oracle Cloud ERP Specialist, implementing and supporting core Financial and Procurement modules including GL, AR, AP, FA, Cash Management, Expense, Self-Service Procurement, and Purchasing (PO).

• Drive continuous improvement and innovation, including system enhancements, new feature adoption, and integration of AI-driven capabilities aligned with Oracle Fusion ERP evolution.

• Collaborate closely with Project Managers and Finance Leadership to promote system adoption and embed AI-enabled business processes across the organization.

• Lead business requirement analysis, translating requirements into scalable solutions leveraging Oracle best practices.

• Manage and coordinate assigned projects and tasks, ensuring delivery within defined timelines, scope, and budget.

• Configure and support Oracle Cloud ERP, including system setup, data migration from legacy systems, and integration with external platforms.

• Deliver end-user training, with a focus on driving adoption of both ERP functionalities and standardized Business Processes, while managing stakeholder expectations.

• Ensure all functional and technical documentation is accurately maintained throughout the project lifecycle.

• Handle incident and support tickets in accordance with ITIL Incident Management processes, ensuring timely resolution.

• Work closely with internal Service Desk teams and Oracle Support to deliver high-quality system support.

• Adhere to organizational policies, standards, and tools, ensuring compliance and governance.

• Perform other duties and responsibilities as assigned.

Professional Skills & Qualifications

• Proven experience in end-to-end implementation of Oracle E-Business Suite (EBS) or Oracle Cloud ERP projects.

• Strong hands-on expertise in iProcurement, Inventory, and Financial modules, supporting multiple organizations within Oracle ERP structures.

• Minimum of 6 years’ experience working with Enterprise Resource Planning (ERP) systems, such as Oracle, SAP, or equivalent platforms.

• Bachelor’s degree in computer science, Information Technology, Finance, Business, or a related field.

• Proven ability in AI tool utilization and rapid adoption of AI assistants to enhance productivity, automate processes, and improve decision-making.

• Strong understanding of applying AI in ERP environments, including process optimization, reporting, and user support.

• Excellent communication skills, with the ability to convey information in a clear, concise, and professional manner.

• Strong customer service orientation, with a commitment to supporting internal stakeholders as key customers.

• Demonstrated ability to work effectively in a global, collaborative team environment.

• Flexible and willing to work outside standard business hours when required.

• Proficient in written and spoken English.

• Knowledge of ERP functional/technical architecture design and/or accounting principles is an added advantage.

• Relevant certifications in Finance, ERP systems, Oracle technologies, or development are an advantage.

What we offer

·       Work in a friendly team & role offering interesting development path.

·       Work in a dynamic team with opportunities for growth.

·       Learning opportunities in the field of relocations, international logistics and mobility

·       Work on new projects for an industry leader with over 60 years history.

·       Summary of benefits offered (health, life and personal accident insurances, birthday leave, 2 days volunteering leave, Paid time off from 15 and up to 25 days)

·       Well-being Program, Mentoring Program, Employee Referral Program

·       Performance bonus

·       Career development path

·       CSR, ED&I, Work-life balance initiatives

·       Work in a friendly team & role offering interesting development path.

·       15 days of paid vacation, Crown University courses, any external courses the company is willing to fund.

Company Values

 At Crown we pride ourselves with the quality we deliver and values we stand by.

 ·       We are CARING about people and their experience

 ·       Always DETERMINED to do our best and to always keep improving

 ·       We are genuinely THERE when our customers and colleagues need us

 ·       We encourage the SHARING of knowledge amongst each other

  ·      We continuously remain OPEN-MINDED to stay innovative

 Equal Employment Opportunity

Crown is an equal opportunities employer.  We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, pregnancy, national origin, age, physical and mental disability, marital status, gender identity, military/veteran status, or any other characteristic protected by law.

Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region.  We are committed to diversity, and to employee well-being, engagement and development.