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Listed one hour ago

Manager, Customer Centricity (eMPF)

at PCCW Services Limited

This is a Full time job

Causeway Bay, Wan Chai District
  • Candidate with more experience will be considered for the Senior Manager role
  • Minimum 5 years of relevant work experience
Act as a change management agent to drive complaint-led improvement and preventive measures.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
Listed thirteen days ago

System Engineer

at Continuous Technologies International Ltd

This is a Full time job

Quarry Bay, Eastern District
  • Enterprise CX & Contact Center Projects
  • Grow your expertise across Cloud, DevOps & Container Technologies
  • Medical & Dental Benefits + OT Compensation
Work on enterprise-scale CX projects and grow your expertise in Contact Center, Cloud, and DevOps technologies.
subClassification: Systems EngineeringSystems Engineering classification: Engineering(Engineering)
13d ago
Listed one hour ago

Lead Electrical Engineer - Data Centre

at Rectrix Group Limited
Be an early applicant

This is a Full time job

Hong Kong Island
  • Engineering Lead
  • Data Centre
  • Attractive salary remuneration
Rectrix is partnering with a leading data centre organization to find their next engineering leader.
subClassification: Electrical/Electronic EngineeringElectrical/Electronic Engineering classification: Engineering(Engineering)
1h ago
Listed one day ago

Senior Customer Centricity Manager (eMPF)

at HKT

This is a Full time job

Causeway Bay, Wan Chai District
  • Drive Enterprise-wide Transformation
  • High-impact Strategic Role
  • Collaborate with Senior Stakeholders
Drive customer-centric and operational excellence initiatives to enhance eMPF service experience and efficiency.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed one day ago

Senior Business Analyst (Digital/IT) – Top Tier MNC

at Ignite Recruitment Hong Kong Limited

This is a Full time job

Admiralty, Central and Western District
$55,000 – $65,000 per month
  • Work Life Balance
  • Toptier MNC Global Exposure
  • Attractive Bonus and Great Career Path
Exercise strong professional discipline to manage, prioritize, and execute deliverables
subClassification: Business/Systems AnalystsBusiness/Systems Analysts classification: Information & Communication Technology(Information & Communication Technology)
1d ago
Listed four days ago

Product Business Analyst

at Viu

This is a Full time job

Kowloon Bay, Kwun Tong District
  • Minimum of 3 years digital project business analysis and project management
  • Experience working with a consumer app is a must
  • Understanding of AI models in enhancing product service
Gather system requirements from users and business owners and translate them into detailed requirements documentation and functional specification
subClassification: Product Management & DevelopmentProduct Management & Development classification: Information & Communication Technology(Information & Communication Technology)
4d ago
Listed two days ago

Assistant Manager Schedule Assessment (24-month Contract)

at Cathay Pacific Airways Ltd

This is a Full time job

Chek Lap Kok, Islands District
  • Drive the future of airline planning for Cathay Pacific and HK Express
  • 3+ years of experience in airline/network planning or a related analytical role
  • Travel Benefits, 5-day work, Medical Benefits
You will be driving data-driven flight schedule optimisation by analysing network performance, connectivity, and operational-commercial trade-offs.
subClassification: AirlinesAirlines classification: Hospitality & Tourism(Hospitality & Tourism)
2d ago
Listed fourteen days ago

Senior Quality Assurance Officer (Customer Experience / 5-Day Work)

at HKT

This is a Full time job

Mei Foo, Sham Shui Po District
  • Career Progression & Impact
  • Data-Driven & Strategic Role
  • Competitive Package & Culture
Drive service quality & compliance across customer touchpoints. Lead QA monitoring, 1-on-1 coaching, and data analytics to optimize CX.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed twenty days ago

Senior Manager, Channel Marketing (SME Mobile Growth)

at HKT

This is a Full time job

Hong Kong Island
Plan and lead to execute the channel marketing strategy to drive growth for post-paid mobile business within SME marketing.
subClassification: ManagementManagement classification: Marketing & Communications(Marketing & Communications)
20d ago
Listed fourteen days ago

Senior Officer, Customer Centricity (eMPF)

at HKT

This is a Full time job

Causeway Bay, Wan Chai District
  • Strategic CX & Process Optimization Role (Non-Frontline)
  • Great Career Growth & Project Exposure
  • Ideal Transition Bridge for Finance & CS Professionals
Drive CX & process transformation in financial services. Ideal transition for Banking/CS pros into Back-office, Projects & Analytics
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed eighteen days ago

Digital Manager - Accenture

at Accenture Company Limited
Be an early applicant

This is a Full time job

Hong Kong SAR
We are seeking an experienced Oracle Fusion Cloud Manager with deep expertise in Oracle Cloud Financials, Supply Chain, HCM, CX and EPM modules....
subClassification: ArchitectsArchitects classification: Information & Communication Technology(Information & Communication Technology)
18d ago
Listed nineteen days ago

Assistant Manager, Automation & Intelligence

at BOC Group Life Assurance Company Ltd

This is a Full time job

Hong Kong SAR
  • Drive AI & automation innovation to transform business operations
  • Shape end-to-end AI solutions from POC to deployment & optimisation
  • Bridge tech and business as a key AI ambassador driving culture change
Conduct interviews/ workshops with internal stakeholders to deeply understand the existing operation flow and logic, and then propose optimization.
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
19d ago
Listed twenty eight days ago

Customer Experience Specialist

at Whiskers N Paws Limited

This is a Full time job

Ap Lei Chau, Southern District
$19,000 – $23,000 per month
  • Pet friendly environment
Are U passionate about pets & bringing people together? WNP is looking for Customer Experience Executive to create memorable experience for pet lovers
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago•Expiring
Listed twenty eight days ago

Business Analyst (Customer Service Transformation) - Life Insurance - J12868

at Pinpoint Asia

This is a Full time job

Admiralty, Central and Western District
$40,000 – $50,000 per month
  • End-to-end Customer Journey
  • Life Insurance
  • User Acceptance Testing (UAT)
In this role, you will lead business analysis, requirements gathering, and end-to-end UAT and defect management
subClassification: Business/Systems AnalystsBusiness/Systems Analysts classification: Information & Communication Technology(Information & Communication Technology)
28d ago•Expiring
Listed twenty days ago

Senior Customer Service Officer (Insurance Claims, 5-Day Work Week)

at HKT Teleservices

This is a Full time job

Mei Foo, Sham Shui Po District
  • 5-Day Work Week
  • Insurance Claims Managements
  • Performance Bonus + Birthday Leave + Staff Discount
HKT Senior CS Officer: Bing the key liaison for corporate clients; IIQE 1,3 & one year experience in employee benefit.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
Listed six days ago

Technology – Oracle Solution Architect

at Accenture Technology Solutions (HK) Ltd

This is a Full time job

Kowloon
  • Large-scale digital transformation project exposure
  • Collaboration with regional and global teams
  • Leveraging cutting-edge ERP technologies
Solution Architect within Oracle Fusion ERP to oversee end-to-end project delivery, ensuring alignment with client objectives and business processes
subClassification: ArchitectsArchitects classification: Information & Communication Technology(Information & Communication Technology)
6d ago
Listed twenty nine days ago

Assistant Vice President, Commercial

at HKT

This is a Full time job

Mei Foo, Sham Shui Po District
We are seeking an AVP, Commercial to shape and execute HKT's business and partnership strategies on AI, analytics, and automation innovations.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago•Expiring
Listed twenty nine days ago

Telesales 電話銷售員 (Warm Call Only｜5-Day Work｜Insurance)

at HKT Teleservices

This is a Full time job

Mei Foo, Sham Shui Po District
$30,000 – $40,000 per month
  • Warm Call Only
  • 5-Day Work
  • Fixed Working Hours (Mon - Fri, 10AM - 7PM)
【轉戰保險界賺高佣】只要你有 1 年或以上電話銷售經驗，無保險牌照（IIQE）亦會考慮！公司提供龐大現有客戶群，只需 Warm Call，達標率極高。除特高佣金外，更尊享免費中西門診牙科醫療保障及 14 天年假。美孚地鐵站旁上班，歡迎電訊/美容/各行 Sales 轉型加入！
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago•Expiring
Listed eighteen days ago

Technology Consulting Analyst - Accenture

at Accenture Company Limited
Be an early applicant

This is a Full time job

Hong Kong SAR
Ready to fast-track your career? Ready to solve complex problems? Advance your skills? Deliver next-generation technology solutions? Join Accenture...
subClassification: ConsultantsConsultants classification: Information & Communication Technology(Information & Communication Technology)
18d ago
Listed twenty seven days ago

Wealth Management Representative (Warm Call｜5-Day Work Week)

at HKT Teleservices

This is a Full time job

Mei Foo, Sham Shui Po District
$30,000 – $40,000 per month
  • Fixed Working Hours (Mon - Fri, 10:00 AM - 7:00 PM)
  • Warm Calling
  • 5-Day Work Week
告別盲目 Cold Call 及見盡親戚朋友嘅搵客樽頸！此職位專責透過 Warm Call 聯絡公司現有優質個人客戶，安排並進行面對面會議，為客戶量身訂製財富管理及個人保障方案，讓你全力發揮面談銷售專長。享具競爭力底薪、特高佣金、免費中西門診醫療及 14 天年假。美孚站旁上班，歡迎保險/銀行同行！
subClassification: Sales Representatives/ConsultantsSales Representatives/Consultants classification: Sales(Sales)
27d ago•Expiring
Listed twenty eight days ago

Intern - Customer Experience & Project Coordination (Fresh Graduates Welcome)

at Mercedes-Benz Hong Kong Limited

This is a Full time job

Chai Wan, Eastern District
  • Hands-on exposure to retail partner management
  • Practical experience in customer experience and retention project execution
  • Fresh graduates are also welcome
Gain comprehensive knowledge of automotive industry after-sales operations. Successful applicant will need to defer study for a semester.
subClassification: Administrative AssistantsAdministrative Assistants classification: Administration & Office Support(Administration & Office Support)
28d ago•Expiring
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