Listed twenty two days ago
This is a Full time job
- 穩定工作環境及完善福利
- 明確的職業發展及在職培訓
- 無需推銷
- 穩定工作環境及完善福利
- 明確的職業發展及在職培訓
- 無需推銷
負責處理強積金平台的客戶查詢及投訴，並透過電話、電郵及即時聊天提供專業解答，確保服務質素及提升客戶滿意度
負責處理強積金平台的客戶查詢及投訴，並透過電話、電郵及即時聊天提供專業解答，確保服務質素及提升客戶滿意度
22d ago
22d ago
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Listed ten days ago
This is a Full time job
- Minimum 5 years of experience in customer service and complaint management
- Strong understanding of pension products and services
- Minimum 5 years of experience in customer service and complaint management
- Strong understanding of pension products and services
As the Manager of Complaint Management, you will assist to lead a team to handle and resolve customer complaints related to eMPF from various channels
As the Manager of Complaint Management, you will assist to lead a team to handle and resolve customer complaints related to eMPF from various channels
10d ago
10d ago
Listed seventeen days ago
This is a Full time job
- Minimum 5 years of experience in customer service management
- Experience in the pension and handling pension-related complaints is preferred
- Minimum 5 years of experience in customer service management
- Experience in the pension and handling pension-related complaints is preferred
you will assist to lead a dedicated team to effectively handle and resolve customer complaints related to eMPF from various channels.
you will assist to lead a dedicated team to effectively handle and resolve customer complaints related to eMPF from various channels.
17d ago
17d ago
Listed twenty four days ago
This is a Full time job
- A new and continuous large size project
- Large team size and hands on operation management
- Opportunity involve program enhancement and management projects
- A new and continuous large size project
- Large team size and hands on operation management
- Opportunity involve program enhancement and management projects
Focus on team management and call centre operation excellence
Focus on team management and call centre operation excellence
24d ago•Expiring
24d ago•Expiring
Listed twenty four days ago
This is a Full time job
- Minimum 7 years of work experience in the financial services industry
- Extensive experience in management with high-volume contact centre environment.
- Prefer with a significant portion dedicated to Pension / MPF sector.
- Minimum 7 years of work experience in the financial services industry
- Extensive experience in management with high-volume contact centre environment.
- Prefer with a significant portion dedicated to Pension / MPF sector.
We are seeking a seasoned professional to act as the second-in-command to the Contact Centre Lead
We are seeking a seasoned professional to act as the second-in-command to the Contact Centre Lead
24d ago•Expiring
24d ago•Expiring
Listed more than thirty days ago
Operation Officer to oversee MPF daily operation
Operation Officer to oversee MPF daily operation
30d+ ago•Expiring
30d+ ago•Expiring
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