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Listed twenty five days ago

Customer Service Executive - eMPF hotline (Tsuen Wan)

at HKT Teleservices

This is a Full time job

Tsuen Wan, Tsuen Wan District
  • 穩定工作環境及完善福利
  • 明確的職業發展及在職培訓
  • 無需推銷
  • 穩定工作環境及完善福利
  • 明確的職業發展及在職培訓
  • 無需推銷
負責處理強積金平台的客戶查詢及投訴，並透過電話、電郵及即時聊天提供專業解答，確保服務質素及提升客戶滿意度
負責處理強積金平台的客戶查詢及投訴，並透過電話、電郵及即時聊天提供專業解答，確保服務質素及提升客戶滿意度
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago•Expiring
25d ago•Expiring
Listed twenty days ago

Assistant Manager, Complaint Management (eMPF)

at PCCW Services Limited

This is a Full time job

Causeway Bay, Wan Chai District
  • Minimum 5 years of experience in customer service management
  • Experience in the pension and handling pension-related complaints is preferred
  • Minimum 5 years of experience in customer service management
  • Experience in the pension and handling pension-related complaints is preferred
you will assist to lead a dedicated team to effectively handle and resolve customer complaints related to eMPF from various channels.
you will assist to lead a dedicated team to effectively handle and resolve customer complaints related to eMPF from various channels.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed thirteen days ago

Manager, Complaint Management

at PCCW Services Limited

This is a Full time job

Causeway Bay, Wan Chai District
  • Minimum 5 years of experience in customer service and complaint management
  • Strong understanding of pension products and services
  • Minimum 5 years of experience in customer service and complaint management
  • Strong understanding of pension products and services
As the Manager of Complaint Management, you will assist to lead a team to handle and resolve customer complaints related to eMPF from various channels
As the Manager of Complaint Management, you will assist to lead a team to handle and resolve customer complaints related to eMPF from various channels
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed twenty seven days ago

Deputy Senior Manager, Contact Centre Operations

at PCCW Services Limited

This is a Full time job

Causeway Bay, Wan Chai District
  • Minimum 7 years of work experience in the financial services industry
  • Extensive experience in management with high-volume contact centre environment.
  • Prefer with a significant portion dedicated to Pension / MPF sector.
  • Minimum 7 years of work experience in the financial services industry
  • Extensive experience in management with high-volume contact centre environment.
  • Prefer with a significant portion dedicated to Pension / MPF sector.
We are seeking a seasoned professional to act as the second-in-command to the Contact Centre Lead
We are seeking a seasoned professional to act as the second-in-command to the Contact Centre Lead
subClassification: ManagementManagement
classification: Banking & Financial Services(Banking & Financial Services)
27d ago•Expiring
27d ago•Expiring
Listed twenty seven days ago

Team Leader - Contact Centre (eMPF program)

at HKT Teleservices

This is a Full time job

Tsuen Wan, Tsuen Wan District
  • A new and continuous large size project
  • Large team size and hands on operation management
  • Opportunity involve program enhancement and management projects
  • A new and continuous large size project
  • Large team size and hands on operation management
  • Opportunity involve program enhancement and management projects
Focus on team management and call centre operation excellence
Focus on team management and call centre operation excellence
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago•Expiring
27d ago•Expiring
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