Account Manager

Account Managers focus on building and maintaining strong, long-lasting relationships with clients. They serve as the main point of contact for matters specific to their customers, ensuring that their needs are met in a timely and satisfactory manner. They also typically oversee customer account management which may include negotiating contracts and closing deals, strategising to drive sustained revenue growth, and liaising with cross-functional internal teams. Account Managers usually work in industries such as advertising, marketing, sales and public relations. They can also be found in technology companies where customer service is a key component of business operations.