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Listed six days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
6d ago
Listed eight hours ago

This is a Full time job

subClassification: Supervisors/Team Leaders
classification: Call Centre & Customer Service
  • Bachelor degree holder or relevant educational qualifications
  • 5 yrs’ exp. in sizeable customer service environment, preferably contact centre
  • Handle and resolve the escalated cases in both verbal and written communication
8h ago
Listed nine days ago

This is a Full time job

subClassification: Banking - Retail/Branch
classification: Banking & Financial Services
  • Design & review omni channel end-to-end customer journeys using Design Thinking
  • Degree or above with major in Business Ad, Finance, Marketing, Economics
  • More than 10 years of relevant experience in banking industry
9d ago
Listed two days ago

This is a Full time job

subClassification: Customer Service - Call Centre
classification: Call Centre & Customer Service
  • Get this job & get HKD2,000 from Jobsdb!
  • Double pay, Performance bonus, Medical & dental coverage,14days of AL
  • 2 yrs of B2B customer service, call centre, account servicing, technical support
2d ago
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