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Listed four days ago

AM/Manager, Complaint Handling

at ZA Bank Limited

This is a Contract/Temp job

Cyberport, Southern District
  • Strong interpersonal, communication, and presentation skills
  • 5 years + experience in complaint handling in banking industry
  • Good written and verbal communication skills in English, Cantonese and Mandarin
End-to-end handling of customer complaints related to banking products from all channels and ensuring a thorough and quality investigation
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed twenty four days ago

Operation and Customer Service Team Leader (Support)

at Autotoll Limited

This is a Full time job

Kowloon Bay, Kwun Tong District
  • Holder of university degree
  • At least four years experience in cs roles
  • Shift duty is required
To cope with our expansion and continuous growth in the transportation and logistics related service, we are inviting talents to join our...
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago•Expiring
Listed twenty one days ago

eMPF Customer Service Officer / Manager

at Apex Horizon Consultation
Urgently hiring

This is a Full time job

Central, Central and Western District
$28,000 – $35,000 per month
  • Handle customer inquiries on eMPF and admin issues
  • Oversee service process, meetings, presentations, retention
  • Collaborate with teams and eMPF for seamless delivery
Execute client solutions and requests when needed Ensure compliance with company rules and regulations
subClassification: Client & Sales AdministrationClient & Sales Administration classification: Administration & Office Support(Administration & Office Support)
21d ago
Listed twenty one days ago

Customer Service Manager (20K-30K)

at Eternals Consultancy
Urgently hiring

This is a Full time job

Wan Chai, Wan Chai District
$20,000 – $30,000 per month
  • Handling daily operation works of client
  • 20K-30K
  • 5 Days work
This role oversees daily client operations, maintains existing customer relationships, and develops potential clients to boost retention.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed nine days ago

Customer Service Officer / Manager

at K-Beauty Group Limited

This is a Full time job

Mong Kok, Yau Tsim Mong District
  • Attractive Salary Package
  • No OT Culture
  • Five-day work
Turn customer concerns into positive experiences by resolving complaints, collaborating across teams and improving service standards.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed five days ago

Senior Contact Centre Manager (eMPF)

at HKT

This is a Full time job

Tsuen Wan, Tsuen Wan District
  • Operational Leadership
  • Process & CX Impact
Lead complaint investigation & customer care teams for eMPF. Drive service excellence & process enhancements.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed twenty seven days ago

Assistant Manager, Customer Relations (eMPF)

at HKT

This is a Full time job

Causeway Bay, Wan Chai District
  • Lead eMPF Experience & Operations Transformation
  • Competitive Package & Professional Growth
  • Dynamic & Collaborative Culture
Drive eMPF complaint resolution & service excellence. Investigate complex cases, manage risk & liaise with MPFA. 3-5 yrs pension/banking exp.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago•Expiring
Listed two days ago

Customer Service Manager Air Freight

at Dachser Hong Kong Limited

This is a Full time job

Tsuen Wan District
  • International Work Environment
  • Competitive Package and Benefits
  • Opportunity for Career Development
This role plays a key part to take the lead in driving exceptional service delivery and guiding our customer service team to success.
subClassification: Freight/Cargo ForwardingFreight/Cargo Forwarding classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
2d ago
Listed nine days ago

Senior Manager, Customer Service

at Manulife (International) Limited

This is a Full time job

Kwun Tong District
  • Minimum 10 years of customer service or contact centre experience
  • Proven track record in contact centre management, offshore or outsourced teams
  • Maintain operational stability, driving continuous improvement
This role oversees daily contact centre operations, with primary focus on managing the offshore hotline supports HK Contact Centre performance outcome
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed twenty seven days ago

Customer Services Manager

at AS Watson Retail (HK) Limited

This is a Full time job

Fo Tan, Sha Tin District
  • Lead customer service excellence across channels & partners
  • Drive O+O innovation through tech, insights & service improvements
  • Lead high-impact teams that drive loyalty and business growth
Shape exceptional customer journeys across online and offline channels, driving loyalty, innovation, and lasting impact.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago•Expiring
Listed six days ago

Customer Services Manager (Call center, Inbound)

at Bank of China Group Insurance Company Limited

This is a Full time job

Kwai Fong, Kwai Tsing District
  • Fix working hours with 5 days work on Mon - Fri
  • Good business prospect and growth
  • Immediate available will be an advantage
Lead inbound call centre team with competitive pay, training, and flexible work arrangements.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed three days ago

Officer / Assistant Manager (Call Centre)

at Shanghai Commercial Bank Ltd

This is a Full time job

Kwai Hing, Kwai Tsing District
  • Handle phone banking enquiries
  • Providing quality customer services
  • Addressing customer feedback and complaints professionally
Responsibilities: Handle incoming calls from customer hotline for banking and credit card enquiries and provide solutions efficiently
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed ten days ago

Senior Executive/Executive, Customer Service Excellence Assurance Team

at iFAST ePension Services Limited

This is a Contract/Temp job

Tsim Sha Tsui, Yau Tsim Mong District
  • Welcome candidates from bank/ insurance CS background
Customer Service Excellence Assurance, responsible and service-oriented professionals. Fresh graduates are welcome to apply!
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed seven days ago

Customer Care Specialist, Complaint Handling

at SmarTone Telecommunications Limited

This is a Full time job

Ngau Tau Kok, Kwun Tong District
  • Handle customer feedback & complaints
  • Responsible for case investigation
  • Establish good customer relationship
We are looking for a candidate with high customer centricity for addressing customers' feedback
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed six days ago

Centre Care Manager (1-year renewable contract)

at Frieslandcampina (Hong Kong) Limited

This is a Contract/Temp job

Mong Kok, Yau Tsim Mong District
  • Manage consumer inquiries and complaints from cross-border e-commerce platforms.
  • Dynamic FMCG Environment
  • Strong background in China CS, especially in infant nutrition or FMCG sectors.
Manage after-sales customer service operations for Hong Kong, Macau and Cross Border E-Commerce platforms.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed three days ago

Executive Customer Relationship Manager / Customer Relationship Manager

at Hang Seng Bank Ltd
Be an early applicant

This is a Full time job

Central and Western District
  • Leading domestic bank
  • Fantastic opportunity in wealth management
  • Comprehensive training provided
We seek to attract high-calibre talent by offering a dynamic working environment, career development opportunities & competitive compensation packages
subClassification: Banking - Retail/BranchBanking - Retail/Branch classification: Banking & Financial Services(Banking & Financial Services)
3d ago
Listed nine days ago

Assistant Customer Care Manager

at Hang Seng Bank Ltd
Be an early applicant

This is a Full time job

Mong Kok, Yau Tsim Mong District(Hybrid)
  • Leading domestic bank
  • Fantastic opportunity in wealth management
  • Comprehensive training provided
We seek to attract high-calibre talent by offering a dynamic working environment, career development opportunities & competitive compensation packages
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
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