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Listed twenty eight minutes ago

Manager, Customer Centricity (eMPF)

at PCCW Services Limited
Be an early applicant

This is a Full time job

Causeway Bay, Wan Chai District
  • Candidate with more experience will be considered for the Senior Manager role
  • Minimum 5 years of relevant work experience
Act as a change management agent to drive complaint-led improvement and preventive measures.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
28m ago
Listed fifteen hours ago

Manager, Customer Relations & Operational Excellence (eMPF)

at HKT
Be an early applicant

This is a Full time job

Causeway Bay, Wan Chai District
  • Drive Strategic Customer Experience Transformation
  • Lead High-Impact Process Improvement Projects
  • Collaborate Across the Business
Drive customer experience and operational excellence initiatives through root cause analysis, process improvement, and cross-functional collaboration.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
15h ago
Listed sixteen hours ago

Service Delivery Manager

at Lenovo Group Limited

This is a Full time job

Hong Kong Island
$62,000 – $80,000 per month
Foster and maintain strong customer relationships as a Service Delivery Manager at Lenovo.
subClassification: OtherOther classification: Information & Communication Technology(Information & Communication Technology)
16h ago
Listed twenty nine days ago

Customer Service Manager (20K-30K)

at Eternals Consultancy
Urgently hiring

This is a Full time job

Wan Chai, Wan Chai District
$20,000 – $30,000 per month
  • Handling daily operation works of client
  • 20K-30K
  • 5 Days work
This role oversees daily client operations, maintains existing customer relationships, and develops potential clients to boost retention.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago•Expiring
Listed twenty one days ago

客服經理/客服主管Customer Service Manager/Customer Service Supervisor

at Worldway International Development Limited

This is a Full time job

Wan Chai District
$20,000 – $25,000 per month
  • 大型集團旗下崗位，平台穩健有保障，工作範疇多元化，提供完善在職培訓，累積豐富行業經驗。
  • 接觸高淨值人士的移民行業業務，拓闊人脈與行業視野。
  • 提供年度花紅, 有薪年假, 團隊醫療保險。
世貿通移民集團，亞洲品牌500強，28年專注移民（深耕香港23年）。誠邀你加入香港分公司任綜合行政崗！崗位內容豐富，能夠接觸不同範疇事務，累積多元工作經驗。團隊氣氛融洽，亦會提供充足學習及發展空間。只要你三語流利、做事細心負責、善於溝通，具責任心與服務態度的你加入，共創佳績！
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed twenty days ago

Client Service Officer / Assistant Manager (Learning Centre Operation)

at Explorer Island

This is a Full time job

Tseung Kwan O, Sai Kung District
$19,500 – $24,500 per month
  • Bank Holidays, Birthday Leave
  • Regular Days Off on Sunday & Monday
  • Performance Bonus
Well-established education brand looking for the right candidates to expand our operations. Apply now and join us!
subClassification: Student ServicesStudent Services classification: Education & Training(Education & Training)
20d ago
Listed twenty nine days ago

eMPF Customer Service Officer / Manager

at Apex Horizon Consultation
Urgently hiring

This is a Full time job

Central, Central and Western District
$28,000 – $35,000 per month
  • Handle customer inquiries on eMPF and admin issues
  • Oversee service process, meetings, presentations, retention
  • Collaborate with teams and eMPF for seamless delivery
Execute client solutions and requests when needed Ensure compliance with company rules and regulations
subClassification: Client & Sales AdministrationClient & Sales Administration classification: Administration & Office Support(Administration & Office Support)
29d ago•Expiring
Listed twenty three hours ago

Clinic Operation Manager

at SC Day Procedure Center Limited

This is a Full time job

Tsim Sha Tsui, Yau Tsim Mong District
  • Clinic Operation Manager
  • Medical and Healthcare
  • Performance bonus, Birthday leave, Medical Insurance
We are seeking an experienced Clinic Operations Manager to oversee the integrated operations of our Day Procedure Centre.
subClassification: ManagementManagement classification: Healthcare & Medical(Healthcare & Medical)
23h ago
Listed eighteen days ago

Customer Service Officer / Manager

at K-Beauty Group Limited

This is a Full time job

Mong Kok, Yau Tsim Mong District
  • Attractive Salary Package
  • No OT Culture
  • Five-day work
Turn customer concerns into positive experiences by resolving complaints, collaborating across teams and improving service standards.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
Listed fourteen hours ago

Complaint/Customer Service Manager, Credit Card & Loan (Consumer Finance)

at Industrial and Commercial Bank of China (Asia) Limited

This is a Full time job

Hung Hom, Kowloon City District
  • Credit Card business
  • Customer service
  • handle customer inquiries, feedback and complaints
Customer service for credit card business
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
14h ago
Listed eleven days ago

Customer Service Manager Air Freight

at Dachser Hong Kong Limited

This is a Full time job

Tsuen Wan District
  • International Work Environment
  • Competitive Package and Benefits
  • Opportunity for Career Development
This role plays a key part to take the lead in driving exceptional service delivery and guiding our customer service team to success.
subClassification: Freight/Cargo ForwardingFreight/Cargo Forwarding classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
11d ago
Listed eleven days ago

Senior Customer Service Manager

at JAS Forwarding (HK) Ltd

This is a Full time job

Tsuen Wan District
  • Double paid + Bonus
  • HK local working culture
  • 16 days annual leaves
Ensuring business retention and development. Responsible to improve the day-to-day execution of the service delivered to accounts.
subClassification: Freight/Cargo ForwardingFreight/Cargo Forwarding classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
11d ago
Listed eighteen days ago

Field Service Manager (Operation Department)

at Rentokil Initial Hong Kong Ltd

This is a Full time job

Ngau Tau Kok, Kwun Tong District
  • 13-month Salary & Competitive Salary Package
  • Medical, Dental, and Life Insurance Coverage.
  • Paid Public Holidays, Annual Leave, and Marital Leave.
Lead service operations, driving team performance and operational excellence to fulfill our mission of Protecting People and Enhancing Lives.
subClassification: Team Leaders/SupervisorsTeam Leaders/Supervisors classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
18d ago
Listed twenty eight days ago

Assistant Customer Service Manager / Senior Customer Service Supervisor

at International Finance Centre Management Co Ltd

This is a Full time job

Central, Central and Western District
  • Assistant Customer Service Manager
  • Senior Customer Service Supervisor
  • Double pay, discretionary bonus
Monitor the overall Concierge and VIP lounge operations.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago•Expiring
Listed nineteen days ago

Customer Services Manager

at Hysan Development Co Ltd

This is a Full time job

Causeway Bay, Wan Chai District
  • Oversee the day-to-day operations of the Customer Services team
  • Degree holder with 8 years+ relevant experience
  • 5-day work (Shift Duty), 14-day AL, Birthday Leave, Dental, Double Pay + Bonus
Job Purpose Lead and inspire the Customer Services team to deliver refined, attentive and seamless service experiences
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed one day ago

Customer Services Manager (Call center, Inbound)

at Bank of China Group Insurance Company Limited

This is a Full time job

Kwai Fong, Kwai Tsing District
  • Fix working hours with 5 days work on Mon - Fri
  • Good business prospect and growth
  • Immediate available will be an advantage
Lead inbound call centre team with competitive pay, training, and flexible work arrangements.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed one day ago

Senior Customer Centricity Manager (eMPF)

at HKT

This is a Full time job

Causeway Bay, Wan Chai District
  • Drive Enterprise-wide Transformation
  • High-impact Strategic Role
  • Collaborate with Senior Stakeholders
Drive customer-centric and operational excellence initiatives to enhance eMPF service experience and efficiency.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed more than thirty days ago

CUSTOMER SERVICE MANAGER/ASSISTANT CUSTOMER SERVICE MANAGER (Handover Services)

at Harriman Property Management Limited

This is a Full time job

Others
  • A wholly-owned subsidiary of the Wheelock Group
  • Competitive remuneration package
  • Career development opportunities
Lead a team of customer service staff to deliver quality handover and customer services for new residential projects
subClassification: Residential Leasing & Property ManagementResidential Leasing & Property Management classification: Real Estate & Property(Real Estate & Property)
30d+ ago•Expiring
Listed twenty seven days ago

ZARA - Customer Experience Manager

at Zara

This is a Full time job

Central and Western District
  • Join the Curious and Creative Team
  • Competitive Salary, Training and Opportunities
  • Enjoy Fast Pace, Enjoy Fashion, Bring The Vibe
Customer Experience Manager
subClassification: Account & Relationship ManagementAccount & Relationship Management classification: Sales(Sales)
27d ago•Expiring
Listed fifteen days ago

Centre Care Manager (1-year renewable contract)

at Frieslandcampina (Hong Kong) Limited

This is a Contract/Temp job

Mong Kok, Yau Tsim Mong District
  • Manage consumer inquiries and complaints from cross-border e-commerce platforms.
  • Dynamic FMCG Environment
  • Strong background in China CS, especially in infant nutrition or FMCG sectors.
Manage after-sales customer service operations for Hong Kong, Macau and Cross Border E-Commerce platforms.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
Listed twenty six days ago

Call Centre Manager

at HKT

This is a Full time job

Mei Foo, Sham Shui Po District
  • Lead Healthcare Innovation
  • Champion Digital Transformation
  • Strategic Leadership Scope
Manage DrGo customer operations, optimize the end-to-end user journey, and drive AI automation to enhance digital healthcare experiences.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago•Expiring
Listed one day ago

Assistant Customer Services Manager - Commercial Building in Wan Chai

at Jones Lang LaSalle Management Services Ltd

This is a Full time job

Wan Chai District
  • Diploma / Degree holder in related discipline
  • Min. 4-5 years' relevant experience
  • With hospitality or clubhouse experience is a plus
Responsibilities: To handle enquires / complaints of customers and visitors at the reception counter in the managed property To...
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
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