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Listed fifteen hours ago

This is a Full time job

Hong Kong Island
$25,000 – $37,500 per month
Merchant community operations and customer retention specialist for digital currency and cross-border payments.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
15h ago
Listed fifteen hours ago

This is a Full time job

Causeway Bay, Wan Chai District
  • Drive Strategic Customer Experience Transformation
  • Lead High-Impact Process Improvement Projects
  • Collaborate Across the Business
Drive customer experience and operational excellence initiatives through root cause analysis, process improvement, and cross-functional collaboration.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
15h ago
Listed seven days ago

This is a Full time job

Tsuen Wan District
  • Operations & Systems Support
  • Data & Performance Reporting
Drive operational efficiency through system testing, issue tracking, and advanced reporting. Join us to optimize tools and business performance!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed one day ago

This is a Full time job

Causeway Bay, Wan Chai District
  • Drive Enterprise-wide Transformation
  • High-impact Strategic Role
  • Collaborate with Senior Stakeholders
Drive customer-centric and operational excellence initiatives to enhance eMPF service experience and efficiency.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed four days ago

This is a Full time job

Ngau Tau Kok, Kwun Tong District
Monitor and evaluate recorded and live hotline calls using predefined quality standards and metrics.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed twenty one days ago
Responsible for owning and driving the quality, effectiveness, implementation, and continuous improvement of customer facing CXE solutions.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed more than thirty days ago

This is a Full time job

Hong Kong SAR
The position supports the Senior Manager – Customer Experience in driving customer experience, CRM, customer insights and business development...
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ agoExpiring
Listed twenty nine days ago

This is a Full time job

Mei Foo, Sham Shui Po District
We are seeking an AVP, Commercial to shape and execute HKT's business and partnership strategies on AI, analytics, and automation innovations.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d agoExpiring
Listed six days ago

This is a Contract/Temp job

Kowloon(Hybrid)
Negotiable
Customer-focused Digital Support Specialist providing user support, training, and digital adoption guidance across multiple channels
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed thirteen days ago

This is a Full time job

Tsim Sha Tsui, Yau Tsim Mong District
$50,000 – $70,000 per month
  • Cloud Project Management
Lead end-to-end cloud project delivery with cross-functional teams.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
Listed fourteen days ago

This is a Full time job

Mei Foo, Sham Shui Po District
  • Career Progression & Impact
  • Data-Driven & Strategic Role
  • Competitive Package & Culture
Drive service quality & compliance across customer touchpoints. Lead QA monitoring, 1-on-1 coaching, and data analytics to optimize CX.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed fourteen days ago
Drive customer experience transformation through workflow optimization, metrics development, and strategic advisory.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed twenty one days ago

This is a Full time job

Central and Western District
  • Hands-on trading systems support covering HK & US equities markets
  • Independently resolve issues and coordinate with Product/IT/PM teams
  • Exposure to Wealth Management business & brokerage operations support
Broker & WM trading system operations support. Daily operations, troubleshooting for HK/US equities, accounts & funding
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed fourteen days ago

This is a Full time job

Causeway Bay, Wan Chai District
  • Strategic CX & Process Optimization Role (Non-Frontline)
  • Great Career Growth & Project Exposure
  • Ideal Transition Bridge for Finance & CS Professionals
Drive CX & process transformation in financial services. Ideal transition for Banking/CS pros into Back-office, Projects & Analytics
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed twenty seven days ago

This is a Full time job

Wan Chai District
Handle FSI inquiries, support renewals, and build client partnerships as (Senior) CS Officer. Ideal for sharp, proactive talent, eager to grow with us
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d agoExpiring
Listed five days ago

This is a Full time job

Hong Kong SAR
Coordinate with internal and external teams to deliver a best-in-class customer experience, including overseeing the customer service hotline and...
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed more than thirty days ago

This is a Full time job

Tin Shui Wai, Yuen Long District
We exist to create positive change for people and the planet. Join us and make a difference too! Responsibilities & Accountabilities 工作职责 -...
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago
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