Manager complaint Call Centre &amp; Customer Service, Brokerage Jobs

subClassification: Management & Support

classification: Call Centre & Customer Service

at HKT Consumer Business Group

Premium channel management (SUPREME - call centre)
Strategize customer engagement plan to enhance retention sales
10 years' experience in sales/ marketing, preferably in telco industry

7h ago

Listed five days ago

Manager, Complaint Handling

This is a Full time job

Tuen Mun District

subClassification: Management & Support

classification: Call Centre & Customer Service

at Hitech Personnel Agency Co Ltd

Medical coverage for Dependent
Employee Discount Program (e.g. staff mobile plan, broadband)
Excellent communication and interpersonal skills

5d ago

Listed six days ago

Complaint Case Officer, Health Bureau (HK $36K; Contract-based)

This is a Full time job

Central and Western District

subClassification: Customer Service - Call Centre

classification: Call Centre & Customer Service

at Shun Hing Electric Service Centre Limited

Bachelor Degree of Communication, language studies, or public administration
5 yrs experience in customer service, complaint handling, public relations
Telephone etiquette and interpersonal skills required

6d ago

Listed one day ago

Customer Relations Officer

This is a Full time job

Kwai Tsing Area

subClassification: Customer Service - Call Centre

classification: Call Centre & Customer Service

at HGC Global Communications Limited

1d ago

Listed four days ago

Customer Care Manager

This is a Full time job

subClassification: Customer Service - Call Centre

classification: Call Centre & Customer Service

Customer service specialist
Key business analysis
5-day work week (Mon-Fri 9-6)

4d ago

Listed two days ago

Assistant Customer Service Manager (eCommerce)

at Project E Beauty Limited

This is a Full time job

subClassification: Management & Support

classification: Call Centre & Customer Service

at HKT Consumer Business Group

At least 5 years of Customer Service Experience
Sensitive to marketing and beauty trends
Young and Energetic Team

2d ago

Listed six days ago

Customer Care Supervisor (Complaint Resolution)

This is a Full time job

Tuen Mun District

subClassification: Supervisors/Team Leaders

classification: Call Centre & Customer Service

(Insurance & Superannuation)

Lead a team to resolve customer complaint
Contact center operation
Excellent communication and interpersonal skills

6d ago

Listed one day ago

Manager, Business Excellence

at AXA Hong Kong

This is a Full time job

Kwun Tong District

subClassification: Brokerage

Brokerage

classification: Insurance & Superannuation

Support Consultants on delivery of best practices & quality business standard.
Experience in Brokerage Channel, Agency Management, Agency Operations
As Responsible Officer for Life & General Insurance

1d ago

Listed one day ago

Officer (Complaints and Enforcement) (Ref. No.: PMSA-OCE-06/24)

at Property Management Services Authority

This is a Full time job

subClassification: Customer Service - Call Centre

classification: Call Centre & Customer Service

Handle enquiries, complaints & conduct inspections
Exp. in complaints handling & customer service
Teriary education with 3 yrs working exp.

1d ago

Listed eight days ago

Senior Customer Service Officer (5-day work, Complaint Handling) - 24k

at HR Plus (Talent) Limited

This is a Full time job

Eastern District

subClassification: Customer Service - Call Centre

classification: Call Centre & Customer Service

Pok Fu Lam, Southern District

Experience in a call center customer service role is advantage
Customer Relations / Complaint Handling/ Customer- focused
5 days' work, Work-life Balance, Young & Energetic Company Culture

8d ago

Listed eleven days ago

Bank Customer Service Center - Complaint Manager

at ZA Bank Limited

This is a Full time job

subClassification: Customer Service - Call Centre

classification: Call Centre & Customer Service

at Bank of China (Hong Kong) Limited

11d ago

Listed seven days ago

Senior/Customer Care Manager

This is a Full time job

Hong Kong

subClassification: Management & Support

classification: Call Centre & Customer Service

at Bank of China Group Insurance Company Limited

Handle customer complaints
University graduate
Minimum 7 years of working experience

7d ago

Listed four days ago

Assistant Manager / Senior Officer - Customer Services

This is a Full time job

subClassification: Customer Service - Call Centre

classification: Call Centre & Customer Service

Chai Wan, Eastern District

Fix working hours with 5 days work on Mon - Fri
Good customer service skill
Self-motivated and independent

4d ago

Listed seven hours ago

Assistant Customer Officer (Ref: JD/ACSO/04/2022)

at Citybus Limited

This is a Full time job

subClassification: Supervisors/Team Leaders

classification: Call Centre & Customer Service

Central, Central and Western District

Customer Service
Post-secondary education
Customer enquiries

7h ago

Listed five days ago

Boutique Manager (Luxury WFJ) $50,000 - 65,00

at Betterment Asia Limited

This is a Full time job

$50,000 – $65,000 per month

subClassification: Management & Support

classification: Call Centre & Customer Service

at HGC Global Communications Limited

Luxury WFJ exposure
Attractive remuneration package (13mths + DB)
Team size: 6-10

5d ago

Listed six days ago

Customer Service Executive

This is a Full time job

subClassification: Supervisors/Team Leaders

classification: Call Centre & Customer Service

at Emperor Hotel Management Limited

Customer service specialist
Key business analysis
5-day work week (Mon-Fri 9-6)

6d ago

Listed six days ago

Duty Manager

This is a Full time job

subClassification: Management & Support

classification: Call Centre & Customer Service

at China CITIC Bank International Limited

Front desk operations
4+ years solid experience in Front Office
Excellent leadership and problem solving skills

6d ago

Listed thirteen days ago

Assistant Vice President, Complaint Resolution

This is a Full time job

Quarry Bay, Eastern District

subClassification: Management & Support

classification: Call Centre & Customer Service

at Hutchison Telecommunications (Hong Kong) Limited

Compliant & feedback management and investigation
Review and analysis on customers' voices
Min. 8 years complaint management experience

13d ago

Listed eight days ago

Premium Account Manager

This is a Full time job

subClassification: Sales - Inbound

Sales - Inbound

classification: Call Centre & Customer Service

at Jones Lang LaSalle Management Services Ltd

Handle enquiries/ complaints for enhancing loyalty and revenue
Serving premium segment - SUPREME
Experience in CS/ sales in telco industry

8d ago

Listed eighteen hours ago

Senior Customer Services Officer - Commercial Building in Wan Chai

This is a Full time job

subClassification: Supervisors/Team Leaders

classification: Call Centre & Customer Service

Diploma / Degree holder in related discipline
Min. 3 years' relevant experience
Initiative and able to work independently

18h ago

Listed five days ago

Assistant Card and Loans Team Manager, Card and Loans Telesales Section

at Hang Seng Bank Ltd

This is a Full time job

Hong Kong

subClassification: Other

Other

classification: Call Centre & Customer Service

at Jones Lang LaSalle Management Services Ltd

Comprehensive training provided
Leading domestic bank
Fast-track career progression

5d ago

Listed eighteen hours ago

(Asst.) Customer Services Officer - Commercial Building in Wan Chai

This is a Full time job

Customer Service - Customer Facing

subClassification: Customer Service - Customer Facing

classification: Call Centre & Customer Service

at Harbour City Estates Limited

To provide customer services
3 years' working exp in CS
With hospitality exp is a plus

18h ago

Listed eighteen hours ago

CUSTOMER SERVICE SENIOR ASSOCIATE (HOTLINE)...

This is a Full time job

Tsim Sha Tsui, Yau Tsim Mong District

subClassification: Supervisors/Team Leaders

classification: Call Centre & Customer Service

at Tai Hung Fai Hospitality Management Limited

To handle telephone enquiries and complaints
Good communication and interpersonal skills
Form 5 / DSE or above

18h ago

Listed six days ago

Duty Manager 客戶服務經理/ Guest Services Supervisor 8 Days Off

This is a Full time job

Hong Kong

subClassification: Management & Support

classification: Call Centre & Customer Service

at Thermo Fisher Scientific (Hong Kong) Limited

Guest Service
Front Office
Manager

6d ago

Listed one day ago

Customer Service Representative

This is a Full time job

Kwai Chung, Kwai Tsing Area

subClassification: Customer Service - Call Centre

classification: Call Centre & Customer Service

Central, Central and Western District

Work in a world leading company in Life Science field
Order management experience
Willing to learn, adaptable and proactive

1d ago

Listed eleven hours ago

Customer Service Executive - Sales Department (Ref.: PMU-CSE)

at CK Asset Holdings Limited

This is a Full time job

subClassification: Supervisors/Team Leaders

classification: Call Centre & Customer Service

Quarry Bay, Eastern District

Five-day work week
Life insurance and medical insurance
Overtime pay

11h ago

Listed seven days ago

Senior Officer, Customer Services

at Lamex Trading Co Ltd

This is a Full time job

subClassification: Other

Other

classification: Call Centre & Customer Service

at Yamato Logistics (Hong Kong) Limited

5-day work, double pay and discretionary bonus
Degree holder of any disciplines
Quarry Bay (near MTR)

7d ago

Listed ten hours ago

Japanese Speaking Customer Service Assistant Supervisor / Senior

This is a Full time job

Wong Tai Sin District

subClassification: Supervisors/Team Leaders

classification: Call Centre & Customer Service

Japanese
forwarding
birthday

10h ago

Listed four days ago

Customer Care Team Leader/Supervisor $23-28K

at Make The Right Call

This is a Full time job

subClassification: Supervisors/Team Leaders

classification: Call Centre & Customer Service

1 year in a supervisory role
2 years experience in contact centre operation
Immediately available is highly preferred

4d ago

Listed twelve hours ago

Customer Care Team Leader/Supervisor $23-27K

at Make The Right Call

This is a Full time job

subClassification: Supervisors/Team Leaders

classification: Call Centre & Customer Service

Tung Chung, Islands District

Supervise team of over 10+ customer service agent
Assist in managing projects
4 years experience in Customer Service

12h ago

Listed eight days ago

Assistant Manager – Customer Recovery and Support

at Cathay Pacific Airways Ltd

This is a Full time job

subClassification: Supervisors/Team Leaders

classification: Call Centre & Customer Service