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Listed two days ago
To manage end-to-end complaint lifecycles and assist in the escalation for customer complaints, ensuring timely and professional resolution
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed sixteen days ago
  • Exposure to complex, high-profile and business-critical cases
  • Professional development and career growth opportunities
  • 5-day work week in a dynamic, hybrid work environment
We are seeking a customer-focused professional to handle complaint resolution, drive service improvements, and deliver excellent customer outcomes
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed thirteen days ago
  • Coordinate and handle general complaint/feedback from corporate customers
  • Degree or above
  • At least 3 years' experience in Complaint Handling/Sales/Business control
Bank of China (Hong Kong) is committed to building a challenging and rewarding workplace for employees.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
Listed twenty days ago

This is a Full time job

Wan Chai District
$20,000 – $30,000 per month
  • Handling daily operation works of client
  • 20K-30K
  • 5 Days work
This role oversees daily client operations, maintains existing customer relationships, and develops potential clients to boost retention.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
Listed one day ago
  • Lead a high-performing call centre to achieve KPIs
  • Drive data insights to enhance service performance
  • Shape customer experience through process improvement
Manage call centre operations, lead teams, and optimise service delivery through data analysis, stakeholder coordination, and continuous improvement.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed eight days ago
  • Aviation-to-Heritage-Luxury Transition, welcome senior flight attendants/Pursers
  • Competitive Remuneration Backed by a Listed Heritage Brand
  • End-to-End Ownership of the In-Store Experience
Join Laopu Gold (06181.HK), China’s top heritage gold brand. Lead VIP service at our HK boutique—ideal for Pursers or luxury retail supervisors.
subClassification: Management - StoreManagement - Store classification: Retail & Consumer Products(Retail & Consumer Products)
8d ago
Listed two days ago
  • University graduate in translation/business discipline is preferred;
  • Strong presentation and interpersonal skills;
  • Prepare periodic management reports.
Bank of China (Hong Kong) is committed to building a challenging and rewarding work place for employees.
subClassification: OtherOther classification: Banking & Financial Services(Banking & Financial Services)
2d ago
Listed one day ago
  • 5 days working hours
  • Medical Benefits
  • Self-Motivated and Strong Team Player
Lead our Hong Kong customer service team. Competitive pay, career growth, and work-life balance in supportive environment.
subClassification: Freight/Cargo ForwardingFreight/Cargo Forwarding classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
1d ago
Listed twenty five days ago
  • Minimum 10 years of customer service or contact centre experience
  • Proven track record in contact centre management, offshore or outsourced teams
  • Maintain operational stability, driving continuous improvement
This role oversees daily contact centre operations, with primary focus on managing the offshore hotline supports HK Contact Centre performance outcome
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d agoExpiring
Listed five days ago
  • Handle tenant enquiries and complaints through various channels
  • Min. 2 yrs’ relevant exp. in CS, hospitality, prop mgt., Degree in Hospitality
  • 5 days work; Medical & Dental, Dis. year-end bonus, birthday & caring leave
Plan, coordinate, and review all repairing, maintenance, and upgrading works/projects for various portfolios.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed two days ago
To handle customer enquiries regarding HKMCA’s products and services, and conduct post-sales follow-up calls in compliance with regulatory requirement
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed eleven days ago
  • 5-day work week with fixed working schedule
  • Build customer experience expertise with a leading FMCG brand
  • Career growth opportunities in a dynamic customer care team
Provide professional customer support by handling enquiries, resolving complaints, and enhancing customer satisfaction by effective service solutions
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed twenty five days ago
  • Good benefits
  • Collaborative working environment
  • Supportive colleagues and cultures
Serve as primary contact and liaison between one or more major customers, Health Plans, Service Centers, and/or functional areas.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d agoExpiring
Listed one day ago
  • Handle phone banking enquiries
  • Providing quality customer services
  • Addressing customer feedback and complaints professionally
Responsibilities: Handle incoming calls from customer hotline for banking and credit card enquiries and provide solutions efficiently
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed eighteen days ago
  • Grade A commercial building
Oversee the day-to-day operations of the entire customer service team, ensuring all guest interactions are delivered professionally and consistently.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
Listed more than thirty days ago
  • Strong communication skills, attention to detail and patience
  • Experience working in the financial services sector is an advantage
  • Mature, fluent in Cantonese, Mandarin and English is a must
The Centre Manager is responsible for the day-to-day leadership and performance of the Service Centre.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ agoExpiring
Listed more than thirty days ago
  • A wholly-owned subsidiary of the Wheelock Group
  • Competitive remuneration package
  • Career development opportunities
CSM is required to lead a team of customer service staff to deliver quality handover
subClassification: Residential Leasing & Property ManagementResidential Leasing & Property Management classification: Real Estate & Property(Real Estate & Property)
30d+ ago
Listed eight days ago
  • Manage team schedules 管理團隊排班
  • Train and mentor associates 培訓和指導員工
  • Monitor service standards and implement improvements 監控服務標準並實施改進
Responsibilities include managing team schedules, train and mentor associates and monitor service standards and implement improvements.
subClassification: ManagementManagement classification: Hospitality & Tourism(Hospitality & Tourism)
8d ago
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