Listed two days ago
This is a Full time job
To manage end-to-end complaint lifecycles and assist in the escalation for customer complaints, ensuring timely and professional resolution
2d ago
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Listed six days ago
Compliance
6d ago
Listed sixteen days ago
This is a Full time job
Quarry Bay, Eastern District(Hybrid)
- Exposure to complex, high-profile and business-critical cases
- Professional development and career growth opportunities
- 5-day work week in a dynamic, hybrid work environment
We are seeking a customer-focused professional to handle complaint resolution, drive service improvements, and deliver excellent customer outcomes
16d ago
Listed sixteen days ago
Compliance
16d ago
Listed eight days ago
This is a Full time job
Handle complaint case independently and conduct prompt and detailed investigation of the case
8d ago
Listed thirteen days ago
- Coordinate and handle general complaint/feedback from corporate customers
- Degree or above
- At least 3 years' experience in Complaint Handling/Sales/Business control
Bank of China (Hong Kong) is committed to building a challenging and rewarding workplace for employees.
13d ago
Listed one day ago
This is a Full time job
- Lead a high-performing call centre to achieve KPIs
- Drive data insights to enhance service performance
- Shape customer experience through process improvement
Manage call centre operations, lead teams, and optimise service delivery through data analysis, stakeholder coordination, and continuous improvement.
1d ago
Listed twenty four days ago
You will directly contribute to our exceptional service reputation while ensuring strict compliance with financial regulations.
24d ago•Expiring
Listed twenty two days ago
This is a Full time job
Handle complaint case independently and conduct prompt and detailed investigation of the case
22d ago
Listed four days ago
This is a Full time job
This role will be solving problems, improving customer outcomes, and making a visible impact in a dynamic eMPF environment
4d ago
Listed twenty three days ago
- Complaint manager
- eKYC
- Customer Service
Welcome to join our bank as an expert in Online Banking for Personal E-business.
23d ago•Expiring
Listed two days ago
This is a Full time job
- Daily car park operations support & customer service
- Tertiary education / 3-5 yrs supervisory experience
- To Kwa Wan District
-
2d ago
Listed two days ago
This is a Full time job
To handle customer enquiries regarding HKMCA’s products and services, and conduct post-sales follow-up calls in compliance with regulatory requirement
2d ago
Listed two days ago
Be an early applicant
This is a Full time job
- University graduate in translation/business discipline is preferred;
- Strong presentation and interpersonal skills;
- Prepare periodic management reports.
Bank of China (Hong Kong) is committed to building a challenging and rewarding work place for employees.
2d ago
Listed eleven days ago
This is a Full time job
Mong Kok, Yau Tsim Mong District(Hybrid)
- Leading domestic bank
- Fantastic opportunity in wealth management
- Comprehensive training provided
We seek to attract high-calibre talent by offering a dynamic working environment, career development opportunities & competitive compensation packages
11d ago
Listed two days ago
- Life Insurance
- Minimum 8 years solid experiences in Policy Administration
- Attractive annual package, festive allowance, staff canteen discount
More than Policy Administration. It's Protection!
2d ago
Listed twenty five days ago
This is a Full time job
- Minimum 10 years of customer service or contact centre experience
- Proven track record in contact centre management, offshore or outsourced teams
- Maintain operational stability, driving continuous improvement
This role oversees daily contact centre operations, with primary focus on managing the offshore hotline supports HK Contact Centre performance outcome
25d ago•Expiring
Listed seventeen days ago
This is a Full time job
- Progressive Career Path and Global Exposure
- Cutting-Edge Technology
- Dynamic Working Environment
You will have a chance to join a Fintech Unicorn to expand your career.
17d ago
Listed two days ago
This is a Full time job
- 20+ Days AL + Birthday Leave
- 13-Month Salary + Bonus
- Personal & Family Medical Benefits
We are seeking for a QA Manager providing leadership ands support in QA operations management.
2d ago
Listed nineteen days ago
Be an early applicant
This is a Full time job
- Leading domestic bank
- Fantastic opportunity in wealth management
- Comprehensive training provided
We seek to attract high-calibre talent by offering a dynamic working environment, career development opportunities & competitive compensation packages
19d ago
Listed twenty four days ago
- Diploma or Degree in Sports, Recreation, or a related discipline
- 3 years of relevant experience, including 1 year at a managerial level
- Performance bonus, Health Insurance
Our client The Hong Kong Jockey Club is seeking an Assistant Sports & Leisure Manager (Events, Activities and Marketing) to join their team!
24d ago•Expiring
Listed one day ago
This is a Full time job
- Handle phone banking enquiries
- Providing quality customer services
- Addressing customer feedback and complaints professionally
Responsibilities:
Handle incoming calls from customer hotline for banking and credit card enquiries and provide solutions efficiently
1d ago
Listed twenty six days ago
- Lead or participate in regular agent meetings
- Flat hierarchy that work closely with agents and leadership
- Meal allowance (Keeta), festive allowance
This role drives Agency Business growth by formulate development plan for the Agency Team.
26d ago•Expiring
Listed twenty two days ago
- Luxury Indurstry
- Management Role
- Attractive Remuneration Package
We’re looking for a motivated and results‑oriented leader with a passion for luxury retail. Join Roger Vivier and help shape the future of our brand!
22d ago
Listed one day ago
This is a Full time job
- Assist in payment transaction such as disbursing loan proceeds
- Secondary education
- Experience in Consumer Finance/banking industry is preferable
Reporting to the Branch Manager, you will be responsible for providing quality customer services to the customers.
1d ago
Listed eighteen days ago
This is a Full time job
Central and Western District
$35,000 – $40,000 per month
- Grade A commercial building
Oversee the day-to-day operations of the entire customer service team, ensuring all guest interactions are delivered professionally and consistently.
18d ago
Listed more than thirty days ago
This is a Full time job
Hong Kong Island
$40,000 – $50,000 per month
- Strong communication skills, attention to detail and patience
- Experience working in the financial services sector is an advantage
- Mature, fluent in Cantonese, Mandarin and English is a must
The Centre Manager is responsible for the day-to-day leadership and performance of the Service Centre.
30d+ ago•Expiring
Listed twenty nine days ago
This is a Full time job
Mong Kok, Yau Tsim Mong District(Hybrid)
- Leading domestic bank
- Fantastic opportunity in wealth management
- Comprehensive training provided
We seek to attract high-calibre talent by offering a dynamic working environment, career development opportunities & competitive compensation packages
29d ago•Expiring
Listed more than thirty days ago
This is a Full time job
- Career growth in reputable bank with diverse client-facing exposure
- Multichannel service role across banking products and operations
- Supportive team culture with training and stable working hours
Delivers proactive multichannel banking service, handling enquiries, account maintenance support
30d+ ago•Expiring
Listed one day ago
Be an early applicant
This is a Full time job
- Perform ad hoc tasks and assignments as assigned by supervisors.
- Degree holder in Hospitality Management, Tourism, Business Administration
- Minimum 8 years relevant work experience
Supervise all aspects of the front desk office and the customer service ambassador team to ensure efficient and effective operation of clubhouse;
1d ago
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