Listed two days ago
This is a Full time job
- Daily car park operations support & customer service
- Tertiary education / 3-5 yrs supervisory experience
- To Kwa Wan District
-
2d ago
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Listed two days ago
This is a Full time job
- Lead a high-performing call centre to achieve KPIs
- Drive data insights to enhance service performance
- Shape customer experience through process improvement
Manage call centre operations, lead teams, and optimise service delivery through data analysis, stakeholder coordination, and continuous improvement.
2d ago
Listed twenty days ago
This is a Full time job
Wan Chai District
$20,000 – $30,000 per month
- Handling daily operation works of client
- 20K-30K
- 5 Days work
This role oversees daily client operations, maintains existing customer relationships, and develops potential clients to boost retention.
20d ago
Listed nineteen days ago
- Own a Premium Portfolio
- Make Every Conversation Count
- Launch a Career in Customer Experience
Move Beyond with us together!
19d ago
Listed twenty five days ago
This is a Full time job
- Minimum 10 years of customer service or contact centre experience
- Proven track record in contact centre management, offshore or outsourced teams
- Maintain operational stability, driving continuous improvement
This role oversees daily contact centre operations, with primary focus on managing the offshore hotline supports HK Contact Centre performance outcome
25d ago•Expiring
Listed twenty five days ago
- Lead a premium-service operation serving a world-class clientele
- Regional exposure within the Greater China network
- Competitive salary package
The role of Senior Service Delivery Manager to lead our Hong Kong Service Delivery function.
25d ago•Expiring
Listed two days ago
This is a Full time job
- Handle phone banking enquiries
- Providing quality customer services
- Addressing customer feedback and complaints professionally
Responsibilities:
Handle incoming calls from customer hotline for banking and credit card enquiries and provide solutions efficiently
2d ago
Listed more than thirty days ago
This is a Full time job
- Career growth in reputable bank with diverse client-facing exposure
- Multichannel service role across banking products and operations
- Supportive team culture with training and stable working hours
Delivers proactive multichannel banking service, handling enquiries, account maintenance support
30d+ ago•Expiring
Listed thirteen days ago
This is a Full time job
- Minimum 5 years of work experience in the financial services industry
- Extensive experience in management with high-volume contact centre environment.
We are seeking a seasoned professional to act as the second-in-command to the Contact Centre Lead
13d ago
Listed twenty six days ago
This is a Full time job
Tseung Kwan O, Sai Kung District
$19,500 – $24,500 per month
- Bank Holidays, Birthday Leave
- Regular Days Off on Sunday & Monday
- Performance Bonus
Well-established education brand looking for the right candidates to expand our operations. Apply now and join us!
26d ago•Expiring
Listed more than thirty days ago
This is a Full time job
Hong Kong Island
$40,000 – $50,000 per month
- Strong communication skills, attention to detail and patience
- Experience working in the financial services sector is an advantage
- Mature, fluent in Cantonese, Mandarin and English is a must
The Centre Manager is responsible for the day-to-day leadership and performance of the Service Centre.
30d+ ago•Expiring
Listed more than thirty days ago
Outstanding project management skills, internal & external communication & collaboration abilities.
30d+ ago
Listed nine days ago
This is a Contract/Temp job
Causeway Bay, Wan Chai District(Hybrid)
$30,000 – $45,000 per month
- Lead a Team (15members) | Global Mobility Technology Brand | Leadership
- Fast-Paced Environment | Operations and Coaching | Exposure to Data Analytics
- 6 months contract | 7 days AL | Medical plan
Our client is an American mobility as a service provider looking for a Team Lead to join their team.
9d ago
Listed two days ago
Be an early applicant
This is a Full time job
Lead the intelligent transformation of remote banking/customer service centers. Manage requirements for remote banking/customer service systems
2d ago
Listed fifteen days ago
This is a Full time job
Provide excellent customer service, build lasting client relationships, and communicate effectively to ensure a positive customer experience.
15d ago
Listed eight days ago
- Aviation-to-Heritage-Luxury Transition, welcome senior flight attendants/Pursers
- Competitive Remuneration Backed by a Listed Heritage Brand
- End-to-End Ownership of the In-Store Experience
Join Laopu Gold (06181.HK), China’s top heritage gold brand.
Lead VIP service at our HK boutique—ideal for Pursers or luxury retail supervisors.
8d ago
Listed six days ago
This is a Full time job
Act as a change management agent to drive complaint-led improvement and preventive measures.
6d ago
Listed four days ago
This is a Full time job
This role will be solving problems, improving customer outcomes, and making a visible impact in a dynamic eMPF environment
4d ago
Listed fifteen days ago
The role helps translate customer feedback, service data and market intelligence into service enhancement initiatives and tailor-made offerings ...
15d ago
Listed twenty five days ago
- Good benefits
- Collaborative working environment
- Supportive colleagues and cultures
Serve as primary contact and liaison between one or more major customers, Health Plans, Service Centers, and/or functional areas.
25d ago•Expiring
Listed twenty days ago
This is a Full time job
Hung Hom, Kowloon City District
$18,000 – $26,000 per month
- 4.5-day work week
- Fast Track Promotion to Management level
- Superb Development Industry
It's a superb potential development of eMPF Customer Care Officer, you will receive comprehensive training to build your own professional skills.
20d ago
Listed two days ago
This is a Full time job
To handle customer enquiries regarding HKMCA’s products and services, and conduct post-sales follow-up calls in compliance with regulatory requirement
2d ago
Listed fourteen days ago
- Lead and manage the CS team focused on renewal services
- Background in ICT, telecommunications, maintenance, or managed services
- Secure ICT product maintenance service contracts
Company solutions: Network Infrastructure, security technology, network operation service, security operation service & cloud solution
14d ago
Listed thirteen days ago
...
13d ago
Listed nine days ago
- A wholly-owned subsidiary of the Wheelock Group
- Competitive remuneration package
- Career development opportunities
Lead a team of customer service staff to deliver quality handover and customer services for new residential projects
9d ago
Listed one day ago
This is a Full time job
- 5 days working hours
- Medical Benefits
- Self-Motivated and Strong Team Player
Lead our Hong Kong customer service team. Competitive pay, career growth, and work-life balance in supportive environment.
1d ago
Listed two days ago
Be an early applicant
This is a Full time job
- A wholly-owned subsidiary of the Wheelock Group
- Competitive remuneration package
- Career development opportunities
Lead a team of customer service staff to deliver quality handover and customer services for new residential projects
2d ago
Listed more than thirty days ago
Monitor services level. 2 years of experience in managing call center operations. Strong analytical,problem-solving,and team collaboration skills.
30d+ ago
Listed ten days ago
We are now looking for a passionate individual to join our Contact Centre. You will work directly with the management of the Contact Centre to...
10d ago
Listed more than thirty days ago
- A wholly-owned subsidiary of the Wheelock Group
- Competitive remuneration package
- Career development opportunities
Lead a team of customer service staff to deliver quality handover and customer services for new residential projects
30d+ ago
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