軟件巨頭以員工為本 塑造未來職場模式 Software powerhouse Odoo re-imagines employee-centric future of work

為應對競爭日益激烈的就業市場，僱主在新常態下必需重新檢視其人才管理策略。越來越多具前瞻性的公司意識到一套主張開放、有彈性及包容多元的員工價值文化已為大勢所趨。要成為求職者的首選僱主，這種策略更是不可或缺。

總部設於比利時的軟件公司Odoo，以其無縫、易用、功能完善的商業管理系統解決方案在業界確立領導地位。作為開放源碼軟件領域的重要一員，品牌相信社群的力量，多年來培育了一個由國際和本地技術專家組成的成熟的生態系統，促進領域知識交流並帶動產品項目的開發。自 2004 年成立以來，Odoo至今業務遍佈全球 18 個據點，並擁有超過 2800 名員工。

公司著重客戶體驗，其自主開發的 66 款主要應用程式，涵蓋各行各業的營運及業務擴展需求，服務全球多達 1000 萬個用戶及 5260 個合作夥伴。Odoo 便利及獨特的方案不僅贏得客戶的口碑，其團隊亦不斷壯大，過去三年公司在香港的人手增長了五倍，以追趕市場對一體化商業管理解決方案高速增長的需求。

擁抱靈活工作模式

Odoo深知員工的福祉是企業成功的核心，公司致力推動實踐工作與生活和諧，並提倡開放的企業文化，以挽留人才之同時，吸引更多專才加入，配合公司持續的業務擴張。

在混合工作模式下，員工可以每週最多兩天在家工作，辦公室亦實施靈活的Hot desking共用辦公桌安排。Odoo Senior Functional Consultant (APAC) Yatin Gupta表示：「混合辦公模式不但能提高生產力，更讓員工感到更充實及投入。」

根據Jobsdb最近發布的一項人才調查報告，有67%的香港受訪者表示，穩定的工作及工作與生活平衡，是他們職涯規劃中最重要的元素及長期目標。

Odoo Team Leader, Channel Sales (APAC) Josiah East 說：「我相信員工懂得從忙碌的工作中抽身、充分放鬆及休息，對其身心健康至關重要。我經常鼓勵我的團隊養成健康的工作習慣，盡可能避免待在公司加班，應該明智地分配自己工作時間及私人生活。」

通過打造以員工身心健康為首的企業文化、靈活的混合工作模式及辦公環境，公司無論在生產力及員工參與度均得以提升。Odoo香港的業務規模於過去三年，成功增長了75%，確立了其在商業管理系統行業的領先地位。

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培育自主積極的員工

公司的成功與員工的成就緊密相連。Odoo支持內部晉升機會，並採用橫向的層級結構，與員工共同完成工作，作為其挽留人才策略，以創造更大的工作績效。

Odoo 提供內部流動機會，鼓勵員工不斷學習新技能及獲取各部門的工作經驗。公司支持跨部門和跨地區的提拔，助員工發揮潛力，在他們長遠的職業生涯中取得成功。

▲Josiah以Partnership Consultant一職加盟Odoo，經內部人才流通機制，晉升至現時Channel Sales (APAC) Team Leader的崗位，負責跟進公司在香港、日本、台灣和菲律賓的客戶項目。

公司提倡的授權型領導文化及扁平化的組織結構，按需要把上層的決策權及工作下放至下屬，以提升員工及公司的績效。例如，Odoo採用靈活的橫向團隊工作模式，給予銷售人員和顧問從頭到尾管理整個項目實施過程的機會，這除了讓員工能自主制定項目及個人的工作流程之餘，也讓他們獲得更大的成就感。

為了創造更多溝通機會，Odoo會定期舉辦部門內部及跨部門活動，保持同事間的緊密合作及溝通。這不僅能提升員工之間的凝聚力，而且更有助打破等級文化。Yatin 道：「公司鼓勵以團隊為先，同事間積極互相支援不同部門及職能的所需，充分發揮公司和員工的最大潛力。」

多元文化 為公司注入動力

為配合Odoo在全球迅速擴展，以及其由不同的行業的跨國公司和小型、中型市場和大型企業組成的客戶群，公司的人才策略亦與時俱進，採用一套面向未來的招聘及管理措施，尋找及保持多樣化的人才加入。

Josiah 說：「我們看到亞太地區的開源商業管理軟件市場發展蓬勃，這也意味著行業對有商業頭腦、積極主動、堅持不懈、面向客戶的銷售人才，以及具有物流、製造業、軟件和項目管理背景的程式、技術和營銷專家的渴求，以抓緊巨大的市場機遇。」

人才作為公司最大的資產，Odoo 以其多元文化感到自豪，並致力創建一個包容不同價值觀、背景和信仰的工作環境，其香港分公司員工有一半來自不同國家，包括日本、韓國、菲律賓和英國等。

Odoo靈活的工作模式，創新、開放並以員工為本的企業及職場文化，恰如其分地回應其獨有的人才，為企業和員工實現雙贏。

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重視員工參與度及滿足感

除了彈性的混合工作安排、給予員工自主權及開放的公司文化，Odoo 亦重視員工福利，回應同事所需。

▲Yatin認為積極的工作環境有助於提高員工滿意度和團隊精神。

公司提供優厚的工作福利和待遇，員工可享有餐飲及健康食品津貼、辦公室水果吧、週五Happy Hour、健身會籍優惠、瑜珈班、WFH設備資助，外地派遣津貼等等，提升員工參與度及幸福感。

除以上福利之外，公司亦為員工的身心健康提供支援，設有心理健康諮詢、內部及專業培訓課程和跨團隊溝通工作坊，幫助員工面對工作壓力，在職業和人生中活出最好的自己。

公司亦致力支持社會責任及不同文化的融合，定期為員工舉行活動，慶祝各地傳統節日及文化，並支援社企。

Josiah說：「我深信以人為本、促進和諧工作生活的公司文化，是打造一個健康團隊及為企業吸引和留住專才的關鍵。Odoo 的『Work Hard, Play Hard』思維是提高員工認同與投入感、公司士氣和生產力的致勝之道。」

 

Software powerhouse Odoo re-imagines employee-centric future of work 

Belgium’s integrated business management software provider understands the true value of talent when it comes to employee attraction and retention in the new normal. To respond to heightened competitiveness in the job market, the company re-thinks its employee value proposition that champions flexibility, openness and diversity to be an employer of choice.

Odoo has made a name for itself for its seamless, intuitive and fully integrated enterprise resource planning solutions. As a community-based open-source business software company, it has nurtured an ecosystem of international and local technical experts that contributes to the flow of knowledge exchange and a rich product library. Since its inception in 2004, Odoo has transformed into a full-fledged enterprise today, employing more than 2800 people across 18 offices.

The company makes customer experience its strategic business priority, and quite rightfully so—it has 10 million users and 5260 partners worldwide that rely on its 66 user-friendly applications to run and expand their business, day in and day out. Not only does its unique value proposition win hearts of its customers, but also its employees. In Hong Kong alone, its workforce has increased by fivefold in three years to meet the soaring demand for all-in-one management software solutions.

Flexibility is a recipe for success

The Odoo culture is one that places employees’ balance of life and work and open collaboration at the heart of its operations. Identifying what really makes a company attractive and productive for employees is especially crucial for a fast-expanding company like Odoo.

Employees can choose to work from home for up to two days a week. The company also implements flexible hot desking workplace arrangements that support the hybrid work model. “Remote working increases productivity, keeps employees satisfied and fulfilled,” says Yatin Gupta, Senior Functional Consultant (APAC) at Odoo.

A recent study commissioned by Jobsdb shows that 67% of Hong Kong employees surveyed expressed that work-life balance and a stable work environment are the most important considerations in their career planning and long-term career goals.

“I believe taking time away from the office to fully relax and recharge is key to employees’ well-being. I always encourage my team to practise work habits that allow them to allocate their time wisely between the office and home,” says Josiah East, Team Leader, Channel Sales (APAC) at Odoo. “It is unnecessary to stay late at work for no reason.”

By creating an office environment and culture that facilitate hybrid working, Odoo has seen success in increased productivity and employee engagement over the years. In fact, the company has emerged to become a dominant player in the industry, with its Hong Kong franchise growing by 75% in size in the past three years.

Employee empowerment

A company’s success also goes hand in hand with that of its employees. Odoo offers internal mobility opportunities and adopts a horizontal hierarchy that encourages employee growth and dedication as part of its talent retention strategy.

Odoo’s employees are open to upward mobility and the potential to learn new skills, gain new experiences and internal knowledge transfer. It promotes talents from within and across departments and geographies to help set employees up for success in the long run.

▲Starting out as a Partnership Consultant, Josiah is now a Team Leader of Channel Sales (APAC), heading up client projects in Hong Kong, Japan, Taiwan and the Philippines after taking up different roles within Odoo through internal transfers.

In addition, the organisation celebrates a horizontal hierarchy that puts trust in employees as it believes that an employee ownership culture would lead to a more productive workforce. For instance, it adopts an agile squad work model that allows sales personnel and consultants to manage the entire implementation process from start to finish, which also empowers employees to chart their own workflows, giving them a greater sense of achievement.

The company encourages open communication through regular department check-ins and cross-functional team activities. Not only do such mechanisms help employees bond but they also help break down structured and rigid hierarchies. “Employees are continuously encouraged to work as a team and support each other across functions, which bring out the best out of both the company and employees,” adds Yatin.

A diverse and vibrant culture

These initiatives indeed move with the times. With Odoo scaling quickly globally and a client base that is made up of multinationals and small, mid-market and large enterprises across different industries, adopting a future-proof recruitment strategy that scouts for diverse talents is just as important.

“We see a booming demand in the open-source business management software market in the APAC region, which also means a growing need for client-facing sales talents who are business savvy, proactive and have a hunter personality as well as functional, technical and marketing specialists with logistics, manufacturing, software and project management backgrounds to tap into the immense market opportunities,” explains Josiah.

Believing people are the biggest assets of a company, Odoo proudly embraces cultural diversity and works towards creating an inclusive work environment for different values, backgrounds and beliefs. Half of its Hong Kong workforce come from different countries, such as Japan, Korea, the Philippines and the UK.

Odoo’s flexible work options, a workplace culture designed for innovation, ideation and well-being is a response to the company’s talent profile and cultural diversity, which is conducive to the mutual success for the business and employees.

Keeping employees engaged and happy

Apart from remote work arrangements, employee autonomy and an open workplace culture, Odoo also makes sure that it has its employees’ well-being and benefits covered.

▲Yatin agrees that a positive work atmosphere is conducive to high employee satisfaction and a strong team spirit. 

For employees that seek more than just the conventional benefits, Odoo offers a myriad of work perks and packages as incentives to keep employees engaged and fulfilled. It provides dining allowances, healthy snacks, an office fruit bar, free-flow Fridays, wellness credits/special packages for yoga and gym, home office equipment benefit and relocation support for new joiners. And the list goes on.

Beyond these perks, the company also prioritises employees’ well-being by providing mental health consultation and cross-team communication workshops to help employees cope with work stress and realise their full potential in career and in life.

Odoo also champions cultural inclusion and social responsibility by mobilising its employees to give back to the community. It organises festive activities to celebrate the local culture as well as regular company events to lend support to social enterprises.

“I truly believe that a company that promotes work-life balance and puts people first is key to a healthy workforce and crucial in attracting and retaining the right tech talents. Odoo’s ‘work hard, play hard’ culture is a winning formula for increased employee engagement, company morale and greater productivity,” says Josiah.

 

（資料由客戶提供）

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