Listed one day ago
This is a Full time job
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1d ago
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Listed twenty eight minutes ago
This is a Full time job
- Candidate with more experience will be considered for the Senior Manager role
- Minimum 5 years of relevant work experience
Act as a change management agent to drive complaint-led improvement and preventive measures.
28m ago
Listed fifteen hours ago
This is a Full time job
- Drive Strategic Customer Experience Transformation
- Lead High-Impact Process Improvement Projects
- Collaborate Across the Business
Drive customer experience and operational excellence initiatives through root cause analysis, process improvement, and cross-functional collaboration.
15h ago
Listed one day ago
- Fix working hours with 5 days work on Mon - Fri
- Good business prospect and growth
- Immediate available will be an advantage
Lead inbound call centre team with competitive pay, training, and flexible work arrangements.
1d ago
Listed more than thirty days ago
This is a Full time job
- Handle incoming calls from customer hotline
- Identify customer needs and provide quality services
- Provide administrative support in Call Centre
Responsibilities: Handle incoming calls from customer hotline for banking and credit card enquiries and provide solutions efficiently...
30d+ ago
Listed six days ago
- Providing one-stop-shop customer service through all Digital channels
- Minimum age of 18
- Travel Benefit, 5-day work, Medical Benefits
Move Beyond with us together!
Your Overall Package:
5 Day Working...
6d ago
Listed eighteen days ago
This is a Full time job
- Minimum 10 years of customer service or contact centre experience
- Proven track record in contact centre management, offshore or outsourced teams
- Maintain operational stability, driving continuous improvement
This role oversees daily contact centre operations, with primary focus on managing the offshore hotline supports HK Contact Centre performance outcome
18d ago
Listed sixteen hours ago
This is a Full time job
- Competitive salary and benefit package
- Vibrant and multicultural working environment
- Comprehensive on-job training
Responsible for appointment bookings and patient registration; handling patient enquiries in a professional manner via phone calls & emails
16h ago
Listed six days ago
Listed one day ago
This is a Full time job
- Drive Enterprise-wide Transformation
- High-impact Strategic Role
- Collaborate with Senior Stakeholders
Drive customer-centric and operational excellence initiatives to enhance eMPF service experience and efficiency.
1d ago
Listed fourteen days ago
This is a Full time job
Admiralty, Central and Western District
$40,000 – $45,000 per month
N.A.
14d ago
Listed twenty two hours ago
This is a Full time job
- 1-2 years’ experience in hotline/ call centre
- Effective interpersonal skill in customer relation
- 5 Days work per week
Responsibilities
Handle customer enquiries and complaints through hotline ; Update CRM Systems record during daily calling activities;...
22h ago
Listed more than thirty days ago
Outstanding project management skills, internal & external communication & collaboration abilities.
30d+ ago
Listed twenty days ago
This is a Full time job
Quarry Bay, Eastern District(Hybrid)
- Assist team manager to ensure achievement of Customer Service performance KPIs
- Provide advice and coaching to team members to resolve cases more effectively
- 5 years Call Centre/Service Centre experience with supervisory experience
Join Prudential’s Customer Service Hotline team! Lead the team to provide best-in-class service to handle and resolve customer enquiries and requests.
20d ago
Listed fourteen days ago
- Operational Leadership
- Process & CX Impact
Lead complaint investigation & customer care teams for eMPF. Drive service excellence & process enhancements.
14d ago
Listed five days ago
- A top tier healthcare provider in Hong Kong
- Clear career path for personal development
- Competitive compensation & benefit
Handle incoming enquiries via calls, chats and emails in a professional and polite manner
5d ago
Listed twenty six days ago
- Lead Healthcare Innovation
- Champion Digital Transformation
- Strategic Leadership Scope
Manage DrGo customer operations, optimize the end-to-end user journey, and drive AI automation to enhance digital healthcare experiences.
26d ago•Expiring
Listed twenty days ago
This is a Full time job
Tseung Kwan O, Sai Kung District
$19,500 – $24,500 per month
- Bank Holidays, Birthday Leave
- Regular Days Off on Sunday & Monday
- Performance Bonus
Well-established education brand looking for the right candidates to expand our operations. Apply now and join us!
20d ago
Listed twenty nine days ago
This is a Full time job
Wan Chai, Wan Chai District
$20,000 – $30,000 per month
- Handling daily operation works of client
- 20K-30K
- 5 Days work
This role oversees daily client operations, maintains existing customer relationships, and develops potential clients to boost retention.
29d ago•Expiring
Listed eighteen days ago
This is a Full time job
- Leading domestic bank
- Fantastic opportunity in wealth management
- Comprehensive training provided
We seek to attract high-calibre talent by offering a dynamic working environment, career development opportunities & competitive compensation packages
18d ago
Listed twenty six days ago
We are looking for a dedicated Customer Care Coordinator to be the face and voice of our brand.
26d ago•Expiring
Listed twenty eight days ago
- Corporate account opening, document review, business email communications
- 3 years or above related working experience
corporate account opening and business email communications
28d ago•Expiring
Listed fourteen hours ago
- Credit Card business
- Customer service
- handle customer inquiries, feedback and complaints
Customer service for credit card business
14h ago
Listed thirteen days ago
- 5 days part-time permanent position, required to work for 4 hours per day.
- Non-sales position.
- Supporting on servicing, sales support and onboarding.
Conduct outbound calls and follow-up activities with customer to support operational and compliance requirements.
13d ago
Listed twenty six days ago
- Full time job in MNC
- Friendly working environment
- Fresh graduates are welcome
Responsibilities
Handle all the inbound and outbound calls / emails for clients in call center setting and follow up the cases...
26d ago•Expiring
Listed eleven days ago
- Full time job in MNC
- Friendly working environment
- Fresh graduates are welcome
Responsibilities
Handle all the inbound and outbound calls / emails for clients in call center setting and follow up the cases...
11d ago
Listed twenty minutes ago
Be an early applicant
This is a Full time job
Translate business needs into scalable, ethical and impactful AI/data solutions.
Plan and lead the end-to-end implementation
20m ago
Listed eight days ago
- Handle and resolve customer enquiries & requests in a professional manner
- 3-5 years Call Centre/Service Centre experience with customer-oriented mindset
- 5 days work, great team environment, contract end bonus
Join our team! Handle customer queries via phone & chat. Competitive pay with contract end bonus, supportive team environment.
8d ago
Listed twenty one days ago
This is a Full time job
Kwun Tong, Kwun Tong District(Hybrid)
- Non-sales customer service (call center) position.
- Handle and resolve agent queries and requests via phone, live chat and email.
- Fluency in Cantonese, Mandarin and English is required.
Handling financial product enquiries and agent support. Non-sales customer service position. Banking and insurance background highly preferred.
21d ago
Listed twenty days ago
This is a Full time job
Quarry Bay, Eastern District(Hybrid)
- Handle and resolve customer enquiries & requests in a professional manner
- 3-5 years Call Centre/Service Centre experience with customer-oriented mindset
- 5 days work, great team environment, training provided
Join Prudential’s Customer Service Hotline team! Provide the best-in-class service to handle and resolve customer enquiries and requests.
20d ago
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