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Listed three hours ago

Digital Experience Specialist, Office of Information Technology

at Hong Kong Baptist University
Be an early applicant

This is a Full time job

Kowloon Tong, Kowloon City District
  • Participate in website development projects from ideation to rollout
  • Manage user satisfaction and success through an empathetic approach
  • At least 2 years of hands-on experience in UX/UI development
The initial appointment will be made on a fixed-term contract of two years.
subClassification: Web Development & ProductionWeb Development & Production classification: Information & Communication Technology(Information & Communication Technology)
3h ago
Listed nine days ago

Guest Experience Supervisor (Student Serviced Apartment)

at Hedge Asset Management Limited

This is a Full time job

Kwun Tong, Kwun Tong District
$23,000 – $30,000 per month
  • Streamlined end-to-end apartment operations and handovers.
  • Proactive liaison for property management and repairs.
  • Expert in resolving complex tenant complaints promptly.
We are looking for an experienced and proactive Guest Experience supervisor to lead our student serviced apartment.
subClassification: Front Office & Guest ServicesFront Office & Guest Services classification: Hospitality & Tourism(Hospitality & Tourism)
9d ago
Listed fifteen days ago

Customer Experience Executive (5-day work)

at FreightAmigo Services Limited

This is a Full time job

Kowloon Tong, Kowloon City District
  • freightforward, CS, e-Com, digital platform
  • Collaborate with team to streamline operations and fulfill client needs
  • Opportunities for growth in a supportive, innovative environment for candidates
Grow your career in logistics. 5-day week, training & development in customer service excellence.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
Listed twenty eight days ago

ZARA - Customer Experience Manager

at Zara

This is a Full time job

Central and Western District
  • Join the Curious and Creative Team
  • Competitive Salary, Training and Opportunities
  • Enjoy Fast Pace, Enjoy Fashion, Bring The Vibe
Customer Experience Manager
subClassification: Account & Relationship ManagementAccount & Relationship Management classification: Sales(Sales)
28d ago•Expiring
Listed five days ago

Client Experience Representative

at Sotheby's Hong Kong Ltd

This is a Full time job

Central and Western District
  • Frontline client services at the Maison
  • Provide transactional support to clients
  • Work experience in hospitality or luxury retail industry is preferred
Stationed in the Maison in Central. Provide client services and partner closely with other teams to ensure smooth daily operations.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed twenty eight days ago

Customer Experience & Insights Executive (1-year Contract)

at Nestle Hong Kong Ltd - Nespresso

This is a Full time job

Kowloon Bay, Kwun Tong District
  • Drive CRM campaigns, customer insights and loyalty programs
  • 3 years' experience in CRM, luxury retail industry preferred
  • Generous compensation with contract completion gratuity
If you love analyzing customer behavior, and optimizing journeys across touchpoints, this is an exciting opportunity to grow your career.
subClassification: Direct Marketing & CRMDirect Marketing & CRM classification: Marketing & Communications(Marketing & Communications)
28d ago•Expiring
Listed two days ago

Assistant Training & Development Manager (Experience in Retail)

at Pricerite Home Limited

This is a Full time job

Kowloon Bay, Kwun Tong District
  • Own end‑to‑end learning projects
  • Lead high‑impact training initiatives
  • Develop targeted coaching and on‑the‑job training strategies
Conduct training needs analysis to identify capability gaps and development opportunities that drive sales performance and customer experience.
subClassification: Training & DevelopmentTraining & Development classification: Human Resources & Recruitment(Human Resources & Recruitment)
2d ago
Listed four days ago

Global Digital Experience & Analytics Manager - Fashion

at Michael Page International (HK) Ltd

This is a Full time job

Central and Western District(Hybrid)
$60k - $80k p.m. + bonus
  • Drive Global Digital Product And Customer Experience Strategy
  • Lead Data Analytics, Insights And Conversion Optimisation
  • Partner With International Stakeholders Across Multiple Markets
Lead global digital product, UX/UI and analytics initiatives for a renowned consumer brand driving growth through data and customer experience.
subClassification: Digital & Search MarketingDigital & Search Marketing classification: Marketing & Communications(Marketing & Communications)
4d ago
Listed four hours ago

Senior Digital Experience Specialist, Office of Information Technology

at Hong Kong Baptist University
Be an early applicant

This is a Full time job

Kowloon Tong, Kowloon City District
  • Coordinate/support migration of legacy websites to Adobe Experience Cloud/CMS
  • Demonstrate strong knowledge of various CMS solutions in the market
  • At least 5-6 years of post-graduate experience
The initial appointment will be made on a fixed-term contract of two years.
subClassification: Engineering - SoftwareEngineering - Software classification: Information & Communication Technology(Information & Communication Technology)
4h ago
Listed five days ago

Manager, Human Resources (Employee Experience)

at Chinachem Group

This is a Full time job

Tsuen Wan District
  • Engagement Initiatives & Action Planning
  • Internal Communications & Employer Branding
  • Employee Wellness Programs
Drive employee engagement, wellness, and internal communications. Leverage survey data to foster a positive, inclusive workplace across the Group.
subClassification: OtherOther classification: Human Resources & Recruitment(Human Resources & Recruitment)
5d ago
Listed twenty nine minutes ago

Team Head, Service Quality (Specialised Case Management) -Org & Productivity Mgt

at The Bank of East Asia, Limited
Be an early applicant

This is a Full time job

Kwun Tong, Kwun Tong District
  • Solid hands-on experience in customer complaint management from banks
  • Experience in leading a small team and ability to coach junior members
  • Excellent analytical and problem-solving skills
This role will lead the Bank's s complaint management team and ensure compliance with regulatory requirements and internal standards
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
29m ago
Listed four hours ago

Senior Systems Analyst (Digital Experience Services)

at Hong Kong Baptist University
Be an early applicant

This is a Full time job

Kowloon Tong, Kowloon City District
  • Assist in resolving technical issues across digital platforms and system
  • Provide full-stack development and troubleshooting support
  • At least 6 years of relevant experience
The initial appointment will be offered on a fixed-term contract of two years.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts classification: Information & Communication Technology(Information & Communication Technology)
4h ago
Listed five days ago

Workspace Experience Ambassador

at Jones Lang LaSalle Ltd

This is a Full time job

Central, Central and Western District
$24,000 – $27,000 per month
  • Higher Diploma or above in hospitality/facilities management/tourism
  • 2+ years' relevant experience in customer service/events or related industries
  • Prior experience in co-working, corporate real estate would be an advantage.
Joining our team as a Workspace Experience Ambassador, you will help build and lead a supportive and social place, where we can all be at our best.
subClassification: Front Office & Guest ServicesFront Office & Guest Services classification: Hospitality & Tourism(Hospitality & Tourism)
5d ago
Listed twenty nine days ago

Customer Segment & Experience Professional

at China Construction Bank (Asia) Corporation Limited

This is a Full time job

Kowloon Bay, Kwun Tong District
  • Manage and grow segment portfolio through product penetration
  • Develop of competitive customer value proposition
  • Strategize and formulate the effective business model
Manage and grow segment portfolio through product penetration; Develop of competitive customer value proposition for each banking segment
subClassification: Banking - Retail/BranchBanking - Retail/Branch classification: Banking & Financial Services(Banking & Financial Services)
29d ago•Expiring
Listed more than thirty days ago

Senior Officer, Customer Experience and Performance Excellence

at Otis Elevator Co (HK) Limited

This is a Full time job

Kowloon Bay, Kwun Tong District
  • Global Industry Leader
  • On-site Field Training
  • Employee Scholar Program up to $160,000
We are looking for a motivated and analytical professional to support service excellence, process improvement.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago•Expiring
Listed six hours ago

Manager, Customer Centricity (eMPF)

at PCCW Services Limited

This is a Full time job

Causeway Bay, Wan Chai District
  • Candidate with more experience will be considered for the Senior Manager role
  • Minimum 5 years of relevant work experience
Act as a change management agent to drive complaint-led improvement and preventive measures.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
6h ago
Listed twenty two hours ago

Manager, Customer Relations & Operational Excellence (eMPF)

at HKT

This is a Full time job

Causeway Bay, Wan Chai District
  • Drive Strategic Customer Experience Transformation
  • Lead High-Impact Process Improvement Projects
  • Collaborate Across the Business
Drive customer experience and operational excellence initiatives through root cause analysis, process improvement, and cross-functional collaboration.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
22h ago
Listed one day ago

Guest Experience Supervisor/Guest Relations Officer

at Four Seasons Hotel Hong Kong

This is a Full time job

Central, Central and Western District
  • Minimum 2 year hotel reception experience
  • Presentable, outgoing and confident
  • Shift duties
About Four Seasons Hotels and Resorts: At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we...
subClassification: Front Office & Guest ServicesFront Office & Guest Services classification: Hospitality & Tourism(Hospitality & Tourism)
1d ago
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